About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Phenom Customer Obsession Day: Unlocking Successful HR Tech Adoption and ROI through Exceptional Service and Support

Broadcasting Globally from Phenom Studios, Phenom Experts and Customers to Share Best Practices and Innovations in Customer Service and Support

Phenom announces Customer Obsession Day, a first-of-its-kind event to showcase the latest innovations in customer service and support, including best practices and lessons learned for navigating and maximizing the Phenom Intelligent Talent Experience platform and any human resources technology.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241014242989/en/

Phenom Customer Obsession Day, a first-of-its-kind event to showcase the latest innovations in customer service and support, including best practices and lessons learned for navigating and maximizing the Phenom Intelligent Talent Experience platform and any human resources technology. (Graphic: Business Wire)

Phenom Customer Obsession Day, a first-of-its-kind event to showcase the latest innovations in customer service and support, including best practices and lessons learned for navigating and maximizing the Phenom Intelligent Talent Experience platform and any human resources technology. (Graphic: Business Wire)

Featuring Phenom’s Global Customer Care team and HR leaders from global organizations, Customer Obsession Day will explore how successful technology adoption occurs when true partnerships exist between an organization’s HR leaders, HRIT team, and their tech vendor.

On October 16, Customer Obsession Day will cover:

  • Industry Shifts & The Evolution of Customer Care: Get a deeper look at the industry trends influencing service and support among SaaS organizations, including how Phenom is adapting to deliver ongoing value and success to customers
  • Kick-off Lessons Learned: The Ugly, The Bad, The Good: Discover best practices for getting started with Phenom, including how to partner with the Global Customer Care team to maximize success
  • The Who & What Needed for a Phenomenal Go-Live: Find out how to structure teams to successfully support new HR tech
  • First 90 Days and Beyond: Explore how to successfully transition from implementation to support services without skipping a beat
  • Secrets to Long-Term Adoption & Success: Hear the most common troubleshooting tips from Phenom’s technical support team

“Technology on its own will fail. The only way to successfully implement and adopt HR tech is by establishing a strong partnership between an organization and their tech vendor,” said Mark MacDonald, VP, Global Customer Care at Phenom. “We’re obsessed with our customers’ success, and Phenom Customer Obsession Day drills down into the elements that drive the most phenomenal go-lives, successful adoption, and maximum ROI.”

The SHRM-accredited live event begins at 10 a.m. ET (4 p.m. CET) on October 16.

Sign up for Customer Obsession Day here. All registrants will receive the on-demand version after the live broadcast.

With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIT easily integrates existing HR tech to create a holistic infrastructure.

About Phenom

Phenom has a purpose of helping a billion people find the right work. Through AI-powered talent experiences, employers use Phenom to hire and onboard employees faster, develop them to their full potential, and retain them longer. The Phenom Intelligent Talent Experience platform seamlessly connects candidates, employees, recruiters, talent marketers, talent leaders, hiring managers, HR and HRIT — empowering diverse and global enterprises with innovative products including Phenom X+ Generative AI, Career Site, Chatbot, CMS, Talent CRM, X+ Screening, Automated Interview Scheduling, Interview Intelligence, Talent Experience Engine, Campaigns, University Recruiting, Contingent Talent Hiring, Onboarding, Talent Marketplace, Workforce Intelligence, Career Pathing, Gigs, Mentoring, and Referrals.

Phenom has earned accolades including: Inc. 5000’s fastest-growing companies (5 consecutive years), Deloitte Technology's Fast 500 (4 consecutive years), five Brandon Hall ‘Excellence in Technology’ awards including Gold for ‘Best Advance in AI for Business Impact,’ Business Intelligence Group's Artificial Intelligence Excellence Awards (3 consecutive years), and a regional Timmy Award for launching and optimizing HelpOneBillion.com (2020).

Headquartered in Greater Philadelphia, Phenom also has offices in India, Israel, the Netherlands, Germany and the United Kingdom.

For more information, please visit www.phenom.com. Connect with Phenom on LinkedIn, X, Facebook, YouTube and Instagram.

“We’re obsessed with our customers’ success, and Phenom Customer Obsession Day drills down into the elements that drive the most phenomenal go-lives, successful adoption and maximum ROI,” said Mark MacDonald, VP, Global Customer Care at Phenom.

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