About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Verint Named Market Leader in Frost & Sullivan Customer Experience Report

Analyst Ranking Positions CX Automation Company in Top Spot for Both Growth and Innovation

Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it has been named the overall market leader for both growth and innovation in the Frost & Sullivan Frost Radar™: Voice of Customer (VoC) Analytics, 2024 Report.

Frost & Sullivan independently evaluated over 50 global market players, highlighting the top 13 in its Frost Radar report. The Growth Axis in the report evaluates companies based on factors like revenue and growth rates, while the Innovation Axis focuses on their research and development efforts, innovation activities and the success of these initiatives.

“Today, businesses must leverage AI to consolidate customer feedback from multiple channels and transform it into actionable insights that improve overall customer experience,” said Ankita Singh, senior industry analyst, Frost & Sullivan. “Verint’s AI-based innovations position it as the strongest provider in the VoC analytics market. The company’s ability to integrate structured and unstructured data, combined with its focus on AI-powered automation, has made it a leader in driving business outcomes that align with strategic growth objectives.”

According to the report, Verint VoC Analytics ranked highest on both the Growth Index and Innovation Index axes based on the following reasons and criteria:

  • Delivering AI-Driven CX Automation: Verint’s Open Platform empowers organizations to automate customer experience (CX) across digital channels, contact centers and retail branches. Its modular, AI-powered architecture allows for quick deployment and immediate results. Key features include digital behavior analytics, predictive modeling, real-time coaching, survey management and AI-powered routing, enhancing both customer (VoC) and employee (VoE) engagement.
  • Market-Leading Analytics: Verint’s AI innovations in the VoC analytics market are further reflected by key customer wins during 2024. Notably, the company secured an eight-figure deal with a major retailer and several multi-million dollar contracts with Fortune 500 and Fortune 100 companies, showcasing the effectiveness of its AI-powered solutions.

“Verint’s Open Platform provides critical insights for all enterprise users including executives, analysts, IT and data scientists. The platform is powered by the most accurate and relevant customer and employee experience data feeding the latest GenAI models to deliver real AI-driven business outcomes, now,” said Jaime Meritt, Verint’s chief product officer. “Verint’s solutions uniquely empower our customers to capitalize on the power of AI to modernize traditional survey-based VoC programs.”

Visit Verint to learn more about Verint Voice of the Customer, Behavioral Data Hub and Business Analytics. To read the report, download the Voice of Customer (VoC) Analytics, 2024 Report.

About Verint

Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise.

Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

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