About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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Satisfaction with Store-Bought Mattresses Springs Back, Tying with Online Purchase Satisfaction, J.D. Power Finds

Tempur-Pedic Ranks Highest in Online Purchase Segment; Ashley Sleep and Tempur-Pedic Rank Highest in a Tie in Retail Purchase Segment

Overall customer satisfaction with in-store mattress purchases increases to 867 (on a 1,000-point scale), up 12 points from a year ago and tying with satisfaction among online mattress purchases, according to the J.D. Power 2024 U.S. Mattress Satisfaction Study,SM released today. One of the largest increases in satisfaction among in-store customers is value given price paid.

Study Rankings

Tempur-Pedic ranks highest in customer satisfaction in the online purchase segment for a fourth consecutive year, with a score of 907. Sleep Number (886) ranks second and Ashley Sleep (876) ranks third.

Ashley Sleep and Tempur-Pedic rank highest in a tie in customer satisfaction in the retail purchase segment, each with a score of 884. Purple (882) and Sleep Number (882) each rank third in a tie.

See the rank charts for each segment at http://www.jdpower.com/pr-id/2024142.

The U.S. Mattress Satisfaction Study, now in its ninth year, measures customer satisfaction with mattresses purchased in-store (retail) and online based on seven factors (in order of importance): comfort; value given price paid; support; durability; variety of features; warranty; and contact with customer service. The 2024 study is based on responses from 2,825 customers who purchased a mattress in the 12 months prior to fielding the survey. The study was fielded in August-September 2024.

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe, and Asia Pacific. To learn more about the company's business offerings, visit JDPower.com/business. The J.D. Power auto-shopping tool can be found at JDPower.com.

About J.D. Power and Advertising/Promotional Rules: www.jdpower.com/business/about-us/press-release-info

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