RRD’s ConnectOne Storefront℠ Designed to Drive Efficiency, Reduce Costs for Brands

By: R.R. Donnelley & Sons Company via Business Wire

December 03, 2024 at 09:00 AM EST

Newly launched proprietary marketing and e-commerce platform is more accessible, automates workflows, and streamlines processes for a cost-efficient end-to-end solution

RRD, a global provider of marketing, packaging, print, and supply chain solutions, recently unveiled ConnectOne Storefront, a web-based marketing and e-commerce platform for multichannel communications.

ConnectOne Storefront is designed to drive operational efficiencies and reduce costs by providing seamless ordering, fulfillment, content customization, and direct mail campaign management.

As a major upgrade to RRD's legacy e-commerce portal, CustomPoint, ConnectOne Storefront is built on a re-engineered, modernized framework that delivers a significantly enhanced user experience and greater accessibility for people with disabilities. With a newly-updated architecture at its core, ConnectOne Storefront not only simplifies the platform’s navigation, but also empowers users with faster, more intuitive access to tools for ordering, fulfillment, content customization, and delivery of a wide range of products including commercial print, labels, signage, promotional collateral, packaging, and kits that are completely customizable to the brand.

“With ConnectOne Storefront, RRD clients now have a state-of-the-art platform that combines powerful functionality with a user-friendly, accessible design," said Brad Caudell, Vice President of Technology Solutions at RRD. "With the combined capabilities of Connect One Storefront and RRD's Communications Management services, brands can work more efficiently than ever before, saving up to 35% in costs while gaining unparalleled control over their digital, print, and fulfillment needs."

Within the portal, users can place customized orders, monitor shipments in real-time, view inventory levels, and initiate kit builds. Secure, single point access ensures users maintain brand integrity and quality throughout the entire marketing and e-commerce process.

Key features designed for simplicity, speed, and efficiency:

New architecture for speed and scalability ensures faster load times, greater reliability, and the flexibility to scale with the growing needs of businesses
Integrates seamlessly with existing customer relationship management and e-procurement platforms
Simplified document customization that maintains brand integrity
Online proofing tools to expedite the review and approval process
Greater accessibility to accommodate Web Content Accessibility Guidelines

In addition to its user-centric design and improved functionality, ConnectOne Storefront gives businesses a competitive edge by linking directly to RRD’s nationwide network of print and fulfillment operations. This connection enables a streamlined and cost-effective experience, from front-end ordering to back-end fulfillment, with consistent quality production and minimized shipping costs.

For additional details regarding ConnectOne Storefront and to request a demo, please visit rrd.com/solutions/connectone-storefront.

About RRD

R.R. Donnelley & Sons Company (RRD) is a global provider of marketing, packaging, print and supply chain solutions. The company delivers end-to-end solutions, effectively targeting and transforming customer touchpoints into moments of impact. With over 30,000 employees across 26 countries, RRD offers a global network of resources, creative execution, proprietary technologies, and measurable media that influences engagement across the entire customer journey.