About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award

PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC’s 2024 CX CPQ Customer Satisfaction Award (CSAT). The CSAT Awards recognize the leading CX vendors in each application market who receive the highest customer satisfaction scores based on IDC’s CX Path survey.

“This recognition from IDC underscores our commitment to delivering the most complete and indispensable CPQ platform that uniquely addresses customer pain points and that users truly love,” says Sunil John, Chief Product Officer, PROS. “As we continue to innovate, performance, user experience and AI remain at the forefront of our investment strategy, ensuring we meet the growing demand for greater self-service and empower our users to win more deals, faster.”

According to the CSAT, customers rate PROS above average across nearly all satisfaction categories and most significantly in:

  • Ease of Implementation
  • User Experience
  • Product Roadmap Visibility
  • Data Security
  • Ease of Integration
  • Availability of Training
  • Data Management Capabilities

PROS, a Leader in the IDC MarketScape: Worldwide CPQ for Commerce 2024-2025 Vendor Assessment1, offers an advanced CPQ solution designed to streamline the quoting process by empowering businesses to configure complex products with speed and precision. The solution generates winning, profitable prices for agreements and quotes, enabling frictionless buying experiences across channels. Leveraging AI and machine learning, PROS Smart CPQ enhances sales efficiency and offer personalization, providing tailored proposals that meet specific customer needs.

IDC’s CX Path is a global survey of approximately 2,500 organizations across all geographic regions and company sizes, where customers are asked to rate their vendor on more than 39 different customer satisfaction metrics.

For more information on IDC’s 2024 CX CSAT Award for CPQ visit https://pros.com/learn/analyst-reports/idc-2024-customer-satisfaction-award-for-configure-price-quote-cpq.

_____________________

1 IDC MarketScape: Worldwide Configure Price Quote Applications for Commerce 2024–2025 Vendor Assessment (Doc # US50608124), December 6, 2024.

About PROS

PROS Holdings, Inc. (NYSE: PRO) is a leading provider of AI-powered SaaS pricing, CPQ, revenue management, and digital offer marketing solutions. Our vision is to optimize every shopping and selling experience. With nearly 40 years of industry expertise and a proven track record of success, PROS helps B2B and B2C companies across the globe, in a variety of industries, including airlines, manufacturing, distribution, and services, drive profitable growth. The PROS Platform leverages AI to provide real-time predictive insights that enable businesses to drive revenue and margin improvements. To learn more about PROS and our innovative SaaS solutions, please visit our website at www.pros.com.

“As we continue to innovate, performance, user experience and AI remain at the forefront of our investment strategy, ensuring we meet the growing demand for greater self-service and empower our users to win more deals, faster.”

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