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About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Modernize Claims Communication for Policyholders with Hi Marley’s New Guidewire Cloud App

By: via Business Wire

Guidewire (NYSE: GWRE) and Hi Marley announced that Hi Marley’s new Ready for Guidewire validated accelerator is now available to users of ClaimCenter on Guidewire Cloud in the Guidewire Marketplace. This accelerator adds to Hi Marley’s robust Guidewire Marketplace offering, which includes additional apps for ClaimCenter and InsuranceNow.

Built for the P&C insurance industry, Hi Marley’s Conversational Insurance Cloud platform enables insurers to connect and collaborate with their policyholders via text, mitigating communication inefficiencies. The platform also facilitates collaboration internally through features like specific roles and group assignments, in-app notes, mentions and replies, and multi-user conversations. The Insurance Cloud and Guidewire accelerator are enriched with features that leverage artificial intelligence (AI) to ease communication and enhance automation for insurers. Using AI, Hi Marley can translate messages into 19 languages to remove communication barriers with policyholders. Hi Marley’s Coaching capabilities allow adjusters to benefit from AI-enabled personalized alerts designed to help proactively engage with policyholders, de-escalating potential issues.

The Hi Marley Guidewire Accelerator for Texting also enables insurers to:

  • Open, close, and access Hi Marley conversations directly within ClaimCenter on Guidewire Cloud;
  • Initiate and participate in text conversations with policyholders to collect details about claims;
  • Leverage text templates and scheduled messages to optimize workflows;
  • Promptly receive notifications of new policyholder activity; and
  • Automate claim assignment/reassignment communication.

Hi Marley ensures its technology is compliant and secure, including SOC2 compliance. Its Guidewire app captures SMS opt-in/opt-out status for TCPA (Telephone Consumer Protection Act) compliance and allows users to control case privacy and customize user visibility to protect sensitive information. Conversation transcripts and media files can also be saved as part of the claim file for increased transparency.

“Our technology streamlines processes and helps insurance professionals to be more productive through simple, hassle-free communication,” said Jackie Booth, Senior VP of Product, Hi Marley. “With Hi Marley’s intelligent conversational platform, ClaimCenter users are enabled with an integrated experience, secure compliance measures, and increased workflow efficiencies.”

“Congratulations to Hi Marley on the release of its new ClaimCenter app for Guidewire Cloud customers,” said Will Murphy, Vice President, Global Technology Alliances, Guidewire. “Hi Marley’s technology enables claims professionals to communicate with policyholders via texting - a convenient, preferred communication method for numerous customers. Replaced with texting, insurers can experience a reduction in call volume and ‘phone tag’ traditionally associated with claims, improving cycle times and customer satisfaction, along with an improved experience for team representatives.”

About Hi Marley

Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley’s industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience. The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience. Learn more at www.himarley.com.

About Guidewire PartnerConnect ecosystem and Ready for Guidewire

Guidewire’s solution ecosystem is the largest in the P&C industry, with over 185 solution partners providing over 215 integrations in the Guidewire Marketplace. Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our Solution partners help drive business value and innovation for insurers by developing and delivering integrations, extensions, apps, and other complementary solutions for Guidewire products. All of our Ready for Guidewire partner solutions are validated for security, quality, and compatibility with Guidewire, and can be found on the Guidewire Marketplace.

For more information about Guidewire PartnerConnect, please visit http://www.guidewire.com/partners.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 540 insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with more than 1,600 successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on X (formerly known as Twitter) and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

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