About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Ooma Office Wins PCMag 2024 Business Choice Award For VoIP Service

 

Ooma, Inc., a smart communications platform for businesses and consumers, today announced the company’s Ooma Office phone service has won PCMag’s prestigious Business Choice Awards for Overall VoIP Service as well as for IT-Managed Voice Service.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240417568783/en/

Ooma today announced the company’s Ooma Office phone service has won PCMag’s prestigious Business Choice Awards for Overall VoIP Service as well as for IT-Managed Voice Service. The award (https://www.pcmag.com/articles/business-choice-2024-top-voip-services-for-your-office) is based on the magazine’s annual Business Choice survey of its readers, with Ooma’s overall satisfaction score of 8.6 out of 10 a half-point ahead of the second-place finisher and 1.2 points above the average for all 17 VoIP providers in the survey. (Graphic: Business Wire)

Ooma today announced the company’s Ooma Office phone service has won PCMag’s prestigious Business Choice Awards for Overall VoIP Service as well as for IT-Managed Voice Service. The award (https://www.pcmag.com/articles/business-choice-2024-top-voip-services-for-your-office) is based on the magazine’s annual Business Choice survey of its readers, with Ooma’s overall satisfaction score of 8.6 out of 10 a half-point ahead of the second-place finisher and 1.2 points above the average for all 17 VoIP providers in the survey. (Graphic: Business Wire)

The award (https://www.pcmag.com/articles/business-choice-2024-top-voip-services-for-your-office) is based on the magazine’s annual Business Choice survey of its readers, with Ooma emerging as the top provider of VoIP phone service among 17 finalists including Microsoft Teams, RingCentral, Nextiva, Vonage and Zoom.

“Ooma once again dominates our survey and outscores its competitors in practically every category,” PCMag said in its story about the award. “The IT administrators who deploy and manage the service for their companies also rate it well above the competition in almost every qualitative measure we poll for.”

Ooma’s overall satisfaction score of 8.6 out of 10 is a half-point ahead of the second-place finisher and 1.2 points above the average for all 17 VoIP providers in the survey.

“Among all those companies competing, Silicon Valley-based Ooma reigns supreme as our top-rated VoIP provider,” the PCMag story continues. “It's the top scorer, or tied for the top, in 14 out of 15 metrics we query readers about—and even when it comes in second, it's not far behind.”

Those metrics, in addition to Overall Satisfaction, include Installation, Cost, Reliability, Ease of Use, Tech Support, Call Quality, CRM Integration and Likelihood to Recommend.

This year, for the first time, PCMag expanded its survey with questions specifically aimed at information technology managers.

“There's a whole layer to VoIP services that general users don't have to consider: How well does that office VoIP work for the IT managers who have to deploy and maintain it?,” PCMag said in its story. “For the IT staff who took the Business Choice VoIP survey, the answers are very familiar. Ooma again dominates the standings with a plethora of high scores, in particular for cost, ease of use, call quality, security, and email integration with the platform. It's the service IT managers prefer by a wide margin.”

“We built Ooma Office from the ground up for small businesses, yet with powerful features that support businesses as they grow larger,” said Jim Gustke, senior vice president of marketing at Ooma. “We’re honored that PCMag’s readers, from small business owners to professional IT managers, regard Ooma as rising above the usual split between phone services that are either under-featured for small businesses or overly complex for larger organizations.”

Ooma Office (https://www.ooma.com/small-business-phone-systems/) offers a set of features curated to meet the needs of small and medium businesses. Service plans start at $19.95 a month per user, excluding taxes and fees, with no long-term contract required. Customers have their choice of interface – conventional analog phones, IP phones, virtual service through the Ooma Office desktop and mobile apps, or any combination of the four. Advanced features, such as a virtual receptionist, ring groups, videoconferencing, text messaging, call queueing and multi-site access, combine to make small businesses sound big.

About Ooma

Ooma (NYSE: OOMA) creates powerful connected experiences for businesses, consumers and service providers, delivered through smart cloud-based communications platforms and services. For businesses of all sizes, Ooma offers advanced voice and collaboration features including messaging, intelligent virtual receptionists and video meetings. Ooma’s all-in-one replacement for analog phone lines helps businesses maintain mission-critical systems by moving connectivity to the cloud. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced features and integration with mobile devices. Learn more at www.ooma.com or www.ooma.ca in Canada.

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