About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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Assurant® TechPro Provides the Multifamily Housing Industry’s First Tech Support Solution for Property Managers and Residents

86 percent of renters indicated that integrating a tech support service into their building could notably enhance the positive brand perception for property management companies

Assurant, Inc. (NYSE: AIZ), a leading global business services company that supports, protects, and connects major consumer purchases, today announced the launch of Assurant® TechPro, the multifamily housing industry’s first tech support solution specifically designed to assist residents facing technical challenges with consumer electronic devices.

With Assurant® TechPro, property managers can provide residents instant access to Assurant’s expert tech support team via call or chat to help troubleshoot connected tech related issues, while simultaneously alleviating their tech-related maintenance ticket burden. With Assurant® TechPro, residents will also have access to Assurant’s innovative app that offers 24/7 self-help content, empowering users to troubleshoot issues independently at any time, day or night.

"By introducing Assurant® TechPro, we're setting a new benchmark for innovation within the multifamily housing industry," stated Ryan Lumsden, President of Renters Solutions at Assurant. “As leaders in the multifamily housing industry, our role is not only to protect our property management company clients and end customers, but also push the industry forward and enhance the rental experience. This new offering underscores our dedication to driving innovation and creating net new value for our partners and customers."

The introduction of Assurant® TechPro comes at a time marked by an increase in demand for smart tech support. With U.S. renters increasingly seeking smart amenities in their homes, they are turning to building management for assistance with tech-related issues, such as device set-up issues, troubleshooting electronic issues and Wi-Fi connectivity problems. Proprietary consumer research conducted by Assurant revealed that 20 percent of maintenance calls from residents to property managers are related to tech support issues. What’s even more compelling is 86 percent of renters believe that integrating a tech support service into their building could notably enhance the positive brand perception for property management companies.

"Our research tells us that on average, a person has 6.8 connected devices, and is going to need tech support at some point,” stated Joe Settimi, Senior Vice President of Renters Solutions at Assurant. "For property managers, Assurant® TechPro provides a valuable new amenity that can help them stand out with residents, while reducing tech maintenance responsibilities and driving revenue.”

About Assurant

Assurant, Inc. (NYSE: AIZ) is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and to deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.

Learn more at assurant.com.

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