Logitech Sync Software Introduces Advanced Room Booking Features for Enterprises

May 21, 2024 at 03:01 AM EDT

Room booking, Remote UI Access, and usage insights boost IT efficiency in complex workspaces

Today, Logitech (SIX: LOGN) (NASDAQ: LOGI) introduced powerful software tools for remote access, room booking, usage insights and automations to simplify space and device management through Logitech Sync. These capabilities take the burden off overwhelmed IT teams who need to ensure the right meeting spaces are available and functioning for employees at all times, while empowering IT pros to manage those spaces remotely and securely.

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Logitech’s new room booking software on Tap Scheduler helps solve common conference room booking conflicts, while also making it easy for IT to manage through Logitech Sync. (Photo: Business Wire)

“While conference room complexity has grown, IT teams have not,” said Henry Levak, VP of Product, Logitech B2B. “Think of Logitech Sync as mission control for IT. An enterprise command center to catch those 'Houston, we have a problem' moments and virtually troubleshoot a Rally Bar 5,000 miles away.”

Room booking through a single dashboard

Introduced last year, Logitech’s existing desk booking solution with Logi Dock Flex makes it simple for employees to find the right spot near their colleagues in flex desking environments. Now, Logitech’s new room booking software on Tap Scheduler mirrors the same intuitive experience, helping to solve common conference room booking conflicts, while also making it easy for IT to manage it all through a single platform.

With this software, employees can book and claim rooms directly through their existing calendaring app like Google Workspace and Office 365 or directly on Logitech Tap Scheduler.

Automatic features adapt to common workplace behaviors

If a booked room is not checked into within a set time, the room is automatically released and available to others. For ad-hoc meetings, users can spot available rooms through the LED status lights on Tap Scheduler, or navigate to an available room from a floor plan map on Tap Scheduler, Logi Tune app or on office displays for wayfinding.

Later in an upcoming software update, AI Viewfinder presence detector in Rally Bar and Rally Bar Mini, currently used for framing people, will be able to identify when an ad-hoc meeting is in progress and automatically switch the room status to occupied.

IT admins can customize room booking and release settings to align with workplace policies. Later this year, they will be able personalize the Tap Scheduler interface with custom wallpapers and brand identity.

Better remote troubleshooting

Tens of thousands of companies use Logitech Sync to remotely manage spaces and devices of their global workforces. Now, remote capabilities take a big step forward with Remote UI Access with Sync. Much like an IT team member can take virtual control of an individuals’ desktop computer to troubleshoot firsthand, Remote UI Access allows IT to “see” inside the conference room to troubleshoot conference cameras, touch controllers and even the scheduling panel–without setting foot inside the room. Logitech’s strict privacy and security standards ensure that Sync does not capture or store any sound, video, or static images from a meeting room at any time.

Detailed analytics

From huddle rooms to boardrooms, Sync tracks patterns on room usage (how often a room is used) and occupancy (how many people are in a given room at one time) to take the guesswork out of which rooms people favor. This usage and occupancy data–viewable only by the customer’s IT admins–becomes a basis for precise decision making on which underused spaces to reconfigure, or which high-traffic spaces to duplicate.

Pricing and Availability

Sync Remote UI Access, room booking and map creation, and room usage insights are features that expand Logitech Select for Rooms comprehensive service plan for $399 per year. Select for Rooms offers a combination of technical expertise with advanced software to help companies manage their spaces.

These premium features are also included in Essential for Rooms–a newly-created service offering that supplements customers’ and partner’s in-house IT expertise with advanced management and analytics tools–for $199 per year. Room booking will be available in late summer 2024. To join the open beta for room booking today, signup at sync.logitech.com.

About Logitech

Logitech designs software-enabled hardware solutions that help businesses thrive and bring people together when working, creating, gaming and streaming. As the point of connection between people and the digital world, our mission is to extend human potential in work and play, in a way that is good for people and the planet. Founded in 1981, Logitech International is a Swiss public company listed on the SIX Swiss Exchange (LOGN) and on the Nasdaq Global Select Market (LOGI). Find Logitech at www.logitech.com, the company blog or @LogitechBiz.

Logitech and other Logitech marks are trademarks or registered trademarks of Logitech Europe S.A and/or its affiliates in the U.S. and other countries. All other trademarks are the property of their respective owners. For more information about Logitech and its products, visit the company’s website at www.logitech.com.

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