About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Verint Expands Contact Center Business Analytics Suite with Verint Genie Bot

Verint Open Platform Delivers AI-powered Insights to Business Leaders, Business Analysts and IT

ENGAGE 2024Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the expansion of its contact center suite of business analytics solutions for business leaders, business analysts and IT developers.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240925769780/en/

Verint Expands Contact Center Business Analytics Suite with Verint Genie Bot (Photo: Business Wire)

Verint Expands Contact Center Business Analytics Suite with Verint Genie Bot (Photo: Business Wire)

The Verint Data Hub unifies behavioral data across all customer touchpoints across the enterprise and, as such, is a “gold mine” of business insights that can power the contact center and the entire enterprise.

Contact centers use the business analyst team to deliver deep dive analysis and answers to “what” and “why.” For decades, the pace of answering those questions by business analysts has been throttled by a resource bottleneck in hiring and training analysts. Brands have too few analysts to mine these insights, derive meaning and establish root cause in a timely fashion. With the new Verint Genie Bot embedded in Verint’s market-leading Speech Analytics solution, the analyst team is now supercharged and can deliver to the business both deeper insight and shorter time to insights.

In addition to the business analyst team, contact center executives and other users need data and immediate answers relative to customer complaints, churning, and escalations. The Verint suite of business analytics includes the Verint Data Insight Bot, empowering business leaders to have a “conversation with their data” and use the Verint Bot to get immediate answers.

Verint’s suite of business analytics also provides data and AI tools to support customers’ IT initiatives. IT developers can leverage easy access to rich data sets in the Verint Behavioral Data Hub and can deliver enterprise insights using their existing data mining tools and data lakes. “As a long-standing speech analytics market leader, Verint is once again raising the bar with innovation across a suite of business analytics solutions,” says Verint’s Daniel Ziv, vice president, AI and Analytics, Go-to-Market Strategy. “The new Genie bot embedded in our Speech Analytics solution is a game changer, as it dramatically shortens the time from data to impact. Generating and accessing insights in seconds rather than days or weeks can potentially save organizations millions of dollars.”

Visit Verint Speech Analytics to learn more.

About Verint

Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise.

Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

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