About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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Sangoma Introduces Sangoma GenAI Platform, Transforming Business Communications with AI-Powered Innovations

Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) unveiled significant AI advancements within its proprietary platform, Sangoma GenAI, reinforcing its role as an innovation foundry for communications technology worldwide.

Sangoma's COO, Jeremy Wubs, emphasizes Sangoma's mission to “simplify communication and solve industry challenges with intelligent, scalable platforms powered by Sangoma GenAI, delivering affordable enterprise-grade solutions.”

With an agentic AI approach, these new functionalities optimize operations, customer engagement, and team collaboration:

  • Enhanced Conversational IVR: An Interactive Voice Response for streamlining customer interactions and gathering detailed customer feedback ratings. A Michelin-starred restaurant improved its reservation process by integrating this technology.
  • Patient Relationship Management (PRM) System: In partnership with Sphinx Medical’s CallMyDoc®, this AI-driven system integrates with Electronic Health Records (EHRs), automating appointments, prescriptions, and telehealth communications, while reducing follow-ups.
  • Sangoma Scribe: Provides transcription, summarization, and sentiment analysis for voice records, helping companies track calls, measure customer satisfaction, and refine strategies. Sangoma Meet also offers live transcription and meeting summaries.

Sangoma CX® also integrates AI to enhance contact center productivity with:

  • Chatbots and Virtual Assistants powered by GoogleFlow to automate routine tasks and initial interactions.
  • AI Assist to improve agent responses with grammar fixes, tone adjustments, and message simplification, reducing response times.

Dedicated to the development of next-gen AI solutions, Sangoma also continues to invest in the leading global open source projects, Asterisk and FreePBX, introducing innovations like the previously mentioned Sangoma Scribe. “Scribe has been enthusiastically received, helping companies make smarter decisions from conversations, and quickly gaining adoption among users,” said Michael White, Sangoma’s VP of Open Source.

Sangoma will host the 20th annual AstriCon conference in February at Fort Lauderdale, showcasing the ongoing integration of AI into the Asterisk voice engine.

About Sangoma Technologies Corporation

Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed services for connectivity, network, and security.

A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers. Sangoma has been recognized for ten years running in the Gartner UCaaS Magic Quadrant.

As the primary developer and sponsor of the open source Asterisk and FreePBX projects, Sangoma is determined to drive innovation in communication technology.

For more information, visit www.sangoma.com.

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