A 150% surge in federal sales and significant SLED growth, including 300% expansion in education, drive Tricentis’ public sector momentum

Tricentis, a global leader in continuous testing and quality engineering, achieved record-breaking growth in the public sector in 2024, highlighting the increasing demand from public sector agencies for scalable automated testing solutions that help ensure critical government software runs reliably and efficiently as modern technology needs intensify.

Tricentis public sector sales experienced substantial growth as government agencies and education institutions streamline and scale processes to enhance efficiency for people and communities throughout the United States. In 2024, Tricentis saw a notable increase in demand for Oracle, SAP, and Salesforce testing solutions. This growing reliance on enterprise resource planning (ERP) software systems helped drive Tricentis’ public sector expansion, underscoring the company’s role in enabling efficient and secure system modernization.

Tricentis achieved significant milestones across key federal, state and local government verticals, including education, healthcare, and taxation:

• Federal: Grew sales by over 150%, equipping defense and civilian agencies with automated testing to enhance system efficiency and mission readiness.
• Education: Achieved 300% growth year-over-year, enabling education institutions to modernize operations and improve learning outcomes.
• Healthcare: Automated 3,000 software tests for the North Carolina Department of Health and Human Services, reducing regression testing time by 30% and saving 40+ hours per release.
• Taxation: Helped a large state franchise tax board reduce testing time by 80%, saving 2,500 hours annually and enabling teams to focus on strategic initiatives.

Automated testing is becoming more essential for government agencies striving to modernize systems, ensure compliance, and deliver reliable services. As agencies adopt cloud solutions and complex ERP platforms, automated testing accelerates development, mitigates risks, and ensures mission-critical applications perform consistently and efficiently. It’s a key enabler for resilient, citizen-focused services in an increasingly digital public sector.

“Our record-breaking growth in the public sector reflects the increasing urgency for government agencies to modernize their digital services in response to evolving mandates for efficiency, heightened citizen expectations, and the demand for seamless mission-critical operations,” said Ben Baldi, SVP of Global Public Sector at Tricentis. “By providing automated testing solutions that enhance accessibility, improve software quality, and reduce costs, we empower agencies to meet these challenges head-on, delivering services more effectively and achieving better outcomes for the communities they serve.”

The Tricentis team works closely with its strategic partners to provide software testing solutions for the public sector. These partners are integral to Tricentis’ efforts to address the unique challenges that federal, state, local and education institutions face, allowing the company to work hand in hand with customers to help them deliver on their missions.

“Red River began its partnership with Tricentis in 2023, and it has grown significantly since then,” said Matt Conklin, Sales Director, Army and Defense Agencies at Red River. “Together, we’ve introduced Tricentis to numerous accounts, enabling customers to achieve their automation and modernization goals. With Tricentis, our customers are empowered to test, deploy, and confidently manage their enterprise environments.”

As part of its commitment to the public sector, Tricentis opened a McLean, Virginia office in late 2023. Situated in the Northern Virginia tech corridor, this new location enables Tricentis to enhance its collaboration with and support for prospects, customers, and partners in the region.

In November 2024, Tricentis announced a $1.33 billion dollar investment from leading private equity firm GTCR. This funding will accelerate Tricentis’ continued commitment to innovation and growth, reinforcing Tricentis’ position as a market leader in continuous, automated testing and quality engineering.

Additional Resources:

• Case study: How North Carolina Department of Health & Human Services transformed their test automation strategy with Tricentis Tosca
• eBook: Leadership’s guide to accelerating public sector transformation with software test automation
• Data sheets: De-risk upgrades, optimize applications, and deliver quality missions for the Department of Defense and for federal agencies
• Data sheet: Continuous software testing for state, county, and municipal governments
• Guide: Agency-wide migration in 6 steps: A guide to moving away from legacy testing tools
• White paper: From legacy to modern: Accelerating the delivery of mission critical applications with the Tricentis platform

About Tricentis

Tricentis is a global leader in continuous testing and quality engineering. The Tricentis AI-based, continuous testing portfolio of products provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by all major industry analysts, including Forrester, Gartner, and IDC. Tricentis has more than 3,000 customers, including federal, state, and local government agencies. To learn more, visit www.tricentis.com.

To learn more about Tricentis’ public sector offerings, visit www.tricentis.com/solutions/public-sector.

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