About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Industry-First Agentic AI Services Study Bolsters Broad ISG Portfolio of AI, Analytics Provider Research

 Cluster of seven related ISG Provider Lens™ reports will include in-depth review of growing ecosystem around autonomous AI agents

Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers of agentic AI services, which help companies use autonomous AI agents to enhance decision-making, streamline processes and accelerate innovation.

The 2025 ISG Provider Lens™ Agentic AI Services study, the first of its kind in the industry, is being launched as part of a cluster of seven studies that span the fast-growing market for AI and analytics services. In addition to the agentic AI research, the studies include Advanced Analytics and AI Services, Generative AI Services and Intelligent Automation Services, plus Specialty Analytics Services studies on Retail & Consumer Packaged Goods, Supply Chain and Life Sciences and Healthcare.

For the first time, ISG has simultaneously launched all interrelated studies across a key area of technology, streamlining processes and enhancing efficiency for participating service providers. The cluster launch will give providers more time and flexibility to plan their responses to studies throughout the year. ISG Provider Lens™ reports based on the findings of the studies will be published between July 2025 and January 2026. The AI and analytics cluster is the first of several study clusters to come this year.

By studying agentic AI services, ISG continues its evaluation of the latest AI-related enterprise technologies and services. Agentic AI is reshaping workflows at companies around the world, using agents that can execute complex tasks with multiple steps. These agents can recall past interactions and refine responses, continuously improving their performance. Applications include automated customer support, AI-driven analytics and optimization of operations in domains including supply chain, HR and security.

“Agentic AI is at the leading edge of AI and analytics technologies that are transforming enterprises,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “It opens up new frontiers in digital operations, bringing long-term business benefits that service providers are helping enterprises to realize.”

The new study will evaluate providers of agentic AI development and deployment services, including designing solutions, developing AI ecosystems that mimic human-like teamwork and establishing ethical safeguards and regulatory compliance. Enterprises are seeking providers that have broad ecosystem partnerships and can demonstrate agentic AI solutions that have delivered business outcomes such as reduced costs and faster decision-making.

A digital brochure provides more details on the AI and Analytics cluster of studies, including the agentic AI research. Individual brochures for each study, which include a list of identified providers and further study details, are available now at the links below. Providers not listed in a study brochure can contact ISG and ask to be included in the study.

  • Specialty Analytics Services — Retail and CPG, evaluating service providers that help retail and CPG companies achieve data-driven growth through industry-specific AI solutions, will be covered in a global report to be published in July.

  • Specialty Analytics Services — Supply Chain, covering providers of AI and analytics services that help enterprises understand supply chain risk and improve planning, will be featured in a global report to be published in August.

  • Advanced Analytics and AI Services, covering providers of advisory, system integration and modernization services to help enterprises adopt AI and ML techniques, will be featured in reports focusing on the U.S., Europe and Brazil, to be published in January 2026.

  • Generative AI Services, focusing on providers of strategic consulting, development and deployment services to help enterprises carry out successful GenAI initiatives, will be covered in reports focusing on the global and Brazilian markets, to be published in October.

  • Agentic AI Services, evaluating providers of AI solutions based on autonomous agents, will be covered in a global report to be published in November.

  • Intelligent Automation Services, focusing on service providers that design, develop and deploy intelligent automation and AIOps solutions, will be covered in reports focused on the U.S. and Europe, to be published in January 2026.

All 2025 ISG Provider Lens™ evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in return for their feedback.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

About ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.

“Agentic AI is at the leading edge of AI and analytics technologies that are transforming enterprises,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “It opens up new frontiers in digital operations, bringing long-term business

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