About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Five9 AI Agents Honored as a Winner in the 2025 Artificial Intelligence Excellence Awards

Five9 GenAI Studio also honored as a finalist for AI innovation in CX

Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, is proud to announce that Five9 AI Agents has been named a winner for Innovative AI Products in the 2025 Artificial Intelligence Excellence Awards, presented by the Business Intelligence Group. In addition, Five9 GenAI Studio was named a finalist, highlighting Five9’s commitment to innovation and its contributions to advancing artificial intelligence. These new accolades follow Five9’s previous AI innovation recognition from the Business Intelligence Group for Five9 GenAI Studio as Best New Product for the 2024 BIG Awards for Business.

Five9 AI Agents is an advanced AI-powered solution designed to enhance customer experiences by automating interactions with natural, human-like conversations. Leveraging conversational AI, Five9 AI Agents helps businesses improve efficiency, reduce operational costs, and deliver seamless self-service experiences across multiple channels. Five9 GenAI Studio, a finalist in the 2025 Artificial Intelligence Excellence Awards, empowers organizations to build and customize AI-driven customer engagement solutions with ease. This innovative platform enables enterprises to rapidly develop, test, and deploy intelligent virtual agents, harnessing the power of generative AI to optimize customer interactions. The recognition of both Five9 AI Agents and GenAI Studio underscores Five9’s leadership in AI-elevated CX solutions and its commitment to driving innovation in the industry.

“We are incredibly honored to receive this recognition from the Business Intelligence Group,” said Ajay Awatramani, Chief Product Officer, Five9. “This award is a testament to the dedication of our team and our mission to push the boundaries of AI, empowering businesses to deliver more personalized, efficient, and impactful customer experiences. We share this achievement with our customers and partners, whose innovation and commitment to excellence continue to inspire us as we shape the future of customer experience together.”

The Artificial Intelligence Excellence Awards celebrate the most innovative companies, technologies, and professionals who are leading the way in AI innovation. Winners are selected by a panel of industry experts who evaluate nominees based on their creativity, impact, and measurable success in AI-driven solutions.

"The AI industry is evolving rapidly, and it is through the efforts of companies like Five9 that we see real-world applications driving change," said Russ Fordyce, CEO of the Business Intelligence Group. "Their work exemplifies the kind of innovation and leadership that is shaping the future of artificial intelligence."

Learn more about Five9 and its award-winning AI solutions here.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and rewards those companies whose achievements stand above those of their peers.

About Five9

Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. For more information, visit www.five9.com.

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