About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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Spok Achieves Top Client Satisfaction Scores for Eighth Consecutive Year

In the 2025 Black Book survey, Spok ranks No. 1 in two healthcare IT categories

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a leader in healthcare communications, earned top honors for the eighth consecutive year in a survey of healthcare industry clients by Black Book Market Research on top-rated secure messaging and clinical communications solutions. For the first time, Spok has also been recognized as the leading performer of critical alert messaging and management solutions.

“At Spok, we are truly privileged to be entrusted by our healthcare partners with supporting their clinical communication needs,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “This incredible milestone demonstrates our steadfast commitment to delivering robust and reliable technology that removes barriers to exceptional patient experiences and care.”

Spok received the highest honors for customer satisfaction in 12 of the 18 key performance indicators that Black Book Research measures for secure messaging and clinical communications solutions, including messaging delivery speed and reliability, ease of implementation and deployment, interoperability and standards compliance, and clinical workflow integration and optimization.

For the new category of critical alert messaging and management solutions, Spok received the top-rated spot for individual key performance metrics such as alert accuracy and relevance, usability and adoption rate by clinicians and staff, customer support and vendor responsiveness, and impact on patient safety and clinical outcomes.

Black Book Market Research LLC measures customer satisfaction for secure messaging and clinical communications solutions across 18 operational excellence key performance indicators: Messaging Delivery Speed & Reliability; Ease of Implementation & Deployment; Interoperability & Standards Compliance; Vendor-Agnostic System Compatibility; Clinical Workflow Integration & Optimization; Customizability & Role-Based Configuration; Data Accuracy, Integrity & Auditability; Real-Time Notifications & Alerting Efficiency; User Interface & Mobile Usability; End-to-End Encryption & Data Security; Access Control & Multi-Factor Authentication (MFA); Scalability & Future-Proofing; Data Governance & Secure Message Retention; AI-Powered Smart Messaging & Workflow Automation; Predictive Analytics & Clinical Insights; Cost-Effectiveness & ROI Perception; Vendor Support & Responsiveness; and Market Leadership & Innovation Differentiation.

The five individual key performances for critical alert messaging and management solutions are Clinical Workflow Impact & Efficiency, Usability & Adoption Rate by Clinicians and Staff, Alert Accuracy and Relevance, Customer Support & Vendor Responsiveness, Impact on Patient Safety & Clinical Outcomes.

Black Book's independent user surveys aim to inform healthcare technology buyers about vendors that exceed expectations, as rated by current and former customers across all organizational user levels. For methodology, auditing, resources, comprehensive research, and ranking data, see http://blackbookmarketresearch.com.

About Spok

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication. For more information, visit spok.com.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.

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