Ordergroove Launches Frontier: AI-Powered Relationship Commerce to Put Profitable Growth on Autopilot

April 15, 2025 at 10:00 AM EDT

Ordergroove, the leader in Relationship Commerce for enterprise brands and retailers, today announced Ordergroove Frontier, a suite of AI-powered solutions designed to transform how brands drive profitable recurring revenue growth.

Ordergroove Frontier infuses advanced AI into the foundation of the company’s platform—unlocking breakthrough gains for its customers’ subscriber retention, operational efficiency, and lifetime value. Frontier marks a pivotal shift from traditional subscription management to intelligent relationship orchestration—enabling merchants to grow smarter, faster, and more profitably.

AI Meets Relationship Commerce

The economics of eCommerce have changed. Rising acquisition costs and declining loyalty are putting pressure on margins and long-term growth. Brands can no longer afford one-size-fits-all relationships. Frontier offers a scalable way to create intimate, meaningful connections with every customer.

Frontier now powers core Ordergroove functionality for customers, including:

Recovery Optimizer – Uses smart recommendations to identify the optimal mix of timing and retry logic to recover failed subscription payments—driving a 56% average increase in recovery rates.
AI Assistant – A GPT-powered conversational layer that helps brands get answers instantly across the Help Center, Developer Docs, and Academy—accelerating onboarding, troubleshooting, and deployment.
Disengaged Subscriptions Concierge – Keep data clean and maximize payment success rates by using smart recommendations to manage disengaged subscribers.
Subscription Forecasting Analytics (Coming Soon) - Create a predictable recurring revenue engine that dynamically forecasts as business context evolves.

"Brands don’t need more data—they need smarter systems that act on their behalf,” said Greg Alvo, CEO of Ordergroove. “Frontier is the brain of Relationship Commerce. It allows merchants to scale customer relationships effortlessly, using AI to anticipate needs, drive engagement, and maximize CLTV—while unlocking operational efficiencies.”

What’s Ahead: The Expanding Frontier

The vision for Frontier includes an expanding ecosystem of intelligent capabilities—from adaptive cancel flows and proactive churn prediction, to dynamic pricing optimization, predictive performance metrics, and smart, personalized offers. Each innovation is designed to help merchants anticipate customer needs, deliver more relevant experiences, and unlock new levels of efficiency and growth.

The Future of Relationship Commerce is Autonomous

Ordergroove Frontier represents more than just product innovation—it’s a strategic leap forward. It equips brands with a self-optimizing engine for nurturing long-term relationships in a market where customer expectations are high and loyalty is hard-earned.

“Frontier is about giving brands their edge back,” added Alvo. “It’s built for brands who want to spend less time reacting and more time building what’s next. In a world where expectations are rising and every relationship counts, Frontier puts merchants one step ahead—so they can grow smarter, faster, and more profitably.”

Frontier is now available for Ordergroove customers. To learn more about Ordergroove, visit ordergroove.com.

About Ordergroove

Ordergroove enables subscription and membership experiences for the world’s largest and most innovative brands and retailers, including L’Oréal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, and The Honest Company. As a market leader in subscription technology, Ordergroove’s Relationship Commerce platform transforms transactions into frictionless, profitable recurring revenue streams. With flexible APIs, advanced analytics, and deep consumer insights, Ordergroove helps brands maximize customer lifetime value and build stronger consumer relationships. For more information, visit ordergroove.com.