HopSkipDrive Achieves SOC 2 Type II Compliance, Setting New Standard in Student Transportation

April 02, 2025 at 10:00 AM EDT

Industry-leading compliance reinforces commitment to protecting student and CareDriver data

HopSkipDrive, a technology company solving complex transportation challenges where there is a heightened need for safety, access, and care, today announced it has achieved Service Organization Control (SOC) 2 Type II compliance following an independent third-party audit. HopSkipDrive is the first and only company in the student transportation industry to receive this important security attestation report.

The SOC 2 Type II attestation report, established by the American Institute of Certified Public Accountants (AICPA), verifies that HopSkipDrive’s security practices have been rigorously tested and validated over an extended period. Unlike the one-time snapshot provided by Type I attestation, Type II evaluates security controls consistently over time, ensuring ongoing effectiveness and reliability.

“Achieving SOC 2 Type II compliance reflects the safety-first mindset we’ve built into HopSkipDrive’s DNA since the very beginning,” said Corey McMahon, Chief Product & Technology Officer at HopSkipDrive. “This rigorous compliance process validates what we’ve always prioritized — creating a secure platform that school districts, families, and CareDrivers can trust before, during, and after the ride. Our engineering and information security teams have worked tirelessly to implement robust safeguards that go beyond standard industry practices, ensuring we deliver both peace of mind and exceptional service to our partners.”

HopSkipDrive’s comprehensive security approach includes:

Alignment with the NIST Cybersecurity Framework (NCSF)
Multiple layers of administrative, technical, and physical safeguards
Strict data access controls between riders and drivers
Encryption in transit and at rest that protects user privacy and confidentiality

With the majority of riders under 18 years old, HopSkipDrive recognizes the extraordinary responsibility of safeguarding both student safety and sensitive information. School districts need confidence that their students’ data and privacy are protected throughout the entire transportation process, and the company strives to earn that confidence every day. This same level of care extends to CareDrivers, whose personal and professional information — from background verification documents to payment information — requires equally robust protection.

HopSkipDrive remains committed to continuously improving its security practices, ensuring that data stays safe and secure now and in the future.

About HopSkipDrive

HopSkipDrive is a technology company that solves complex transportation challenges where there is a heightened need for safety, access, and care. HopSkipDrive is modernizing the $30 billion school transportation industry through two core solutions: a care-centered transportation marketplace and industry-leading routing software, RouteWise AI™. HopSkipDrive’s marketplace supplements school buses and existing transportation options by connecting kids to highly vetted caregivers on wheels, such as grandparents, babysitters, and nurses in local communities. RouteWise AI helps schools and districts address critical challenges, including budget cuts, bus driver shortages, and reaching climate goals. HopSkipDrive has supported over 10,000 schools across 17 states, with over 600 school district partners. More than five million rides over 95 million miles have been completed through HopSkipDrive since the company was founded in 2014 by three working mothers.