University of Phoenix Publishes Report on Workforce Learning and Human + AI Collaboration

By: University of Phoenix via Business Wire

May 19, 2025 at 18:31 PM EDT

Report explores exponential generative AI adoption and strategies for HR and L&D leaders to build a future-ready workforce

University of Phoenix is pleased to share the findings of a new report showing a rapid shift in how employees and employers are seeking to leverage generative artificial intelligence (AI) technology, the 2025 Generative AI Report: Learning Fuels Human + AI Collaboration. The report, based on a national survey of more than 600 HR leaders and workers, was produced in collaboration with Jeanne Meister, a leading HR consultant. The report key findings highlight that learning leaders are leveraging GenAI to increase efficiency of learning operations, drive innovations in learning, and reinvent the learning experience.

“The report confirms that learning leaders have quickly realized the value of GenAI tools, and their success in reinventing the learning experience can help transform talent development,” states Raghu Krishnaiah. “Companies moving to a talent development model where they’re integrating GenAI technology, skills analytics and assessment, remote learning, microlearning, and simulations that immerse the working learner will be able to realize the benefits of having the right people with the right skills in the right role.”

The 2025 findings build on those of the University’s 2024 GenAI Report: L&D’s Breakthrough Moment and document explosive year-over-year growth in HR and learning leaders’ use of GenAI in learning and development, up from 40% in 2024 to 74% in 2025.

The data in this year’s survey shows an emerging shift to more integrated human + AI collaboration. Rather than simply assigning tasks to GenAI, employees will work in a co-creator role with GenAI and begin developing AI oversight skills. In fact, nearly half of leaders and 39% of workers express interest in developing the ability to co-create with AI.

However, the report also identifies a persistent GenAI gender gap and a disconnect of AI’s benefits between leader and worker perceptions. While 63% of men report using GenAI tools at work monthly or more, only 47% of women say the same. Additionally, workers cite a lack of clear AI usage policies as their top concern.

“It’s important for leaders to listen to a range of fears and worries about using GenAI in the workplace,” shares Meister. “This allows them to make a sustainable plan for change, and to give employees a safe space to address their concerns and training in how to collaborate with AI as their new team member.”

Reflecting similar findings of the University’s 2025 Career Optimism Index^® study, the report identifies that using GenAI at work not only improves employee productivity but also enhances employee well-being.

The key findings are paired with insights and recommendations for companies to address areas of opportunity.

University of Phoenix Workforce Solutions hosts a free webinar exploring the report’s findings, “The Human + AI Workforce: How HR and L&D Leaders Are Shaping the Future of Work,” on Tuesday, May 20, 2025, at 2 p.m. EST. The event features University of Phoenix Workforce Solutions Group Vice President Leo Goncalves, alongside Jeanne Meister, a sought-after HR consultant and the author of three best-selling books, one on corporate universities and two on the future of work. Register here to attend The Human + AI Workforce webinar.

Learn more and read the full report here.

About University of Phoenix

University of Phoenix innovates to help working adults enhance their careers and develop skills in a rapidly changing world. Flexible schedules, relevant courses, interactive learning, skills-mapped curriculum for our bachelor’s and master’s degree programs and a Career Services for Life^® commitment help students more effectively pursue career and personal aspirations while balancing their busy lives. For more information, visit phoenix.edu.

About University of Phoenix Workforce Solutions

University of Phoenix Workforce Solutions Group offers companies across diverse industries as well as community colleges tailored learning and career pathways to recruit, upskill, reskill, and retain their workforce in an affordable and timely manner. Our flexible solutions are informed by a deep understanding of how skills can be mapped and authentically assessed through learning, and are aligned to workplace needs and feature live support, career guidance and support tools, education programs, learning pathways, and credit options, including certificates, workshops, single courses, degree programs, or any combination of these tools.