eClinicalWorks and Sunoh.ai Help Hendry Regional Medical Center Save Over Two Hours on Clinical Documentation

May 21, 2025 at 09:00 AM EDT

Hendry Regional Medical Center reports that it completed more than 1,000 visits with Sunoh.ai in 2025 while also improving billing workflows

eClinicalWorks^®, the largest ambulatory cloud EHR, today announced that Hendry Regional Medical Center is successfully utilizing Sunoh.ai. The AI medical scribe is helping providers complete clinical documentation at the end of each day, dramatically decreasing documentation lag. As a result, the practice also reports a substantial acceleration in billing workflows, helping increase revenue. The AI medical transcription solution silently and effectively converts patient-provider conversations into structured notes and adds them to appropriate sections of the eClinicalWorks EHR, allowing providers to deliver uninterrupted and compassionate care to their patients.

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"Sunoh.ai streamlines documentation methods for our providers—they can easily access the AI scribe and document on any device, such as a phone, tablet, or laptop,” said Esteban Gentle, Analyst at Hendry Regional Medical Center. “Moreover, the medical transcription software generates the HPI details and inserts them into the appropriate sections of the patient’s progress notes, saving providers substantial time and effort. Sunoh.ai saves our providers more than two hours daily. The AI medical scribe allows providers to lock the progress notes promptly, enabling the billing staff to manage their workflows efficiently. The detailed transcripts also assist billers and coders in identifying missing CPT and ICD codes, ensuring no revenue is lost and improving overall practice workflows.”

He further stated, “Clewiston has a large Spanish-speaking patient population. Sunoh.ai allows our providers to document progress notes while the patient speaks their native language, in this case, Spanish. Sunoh.ai then summarizes the visit from Spanish to English. Previously, we used third-party solutions and translators. It was a cumbersome experience, even for the patients. In contrast, Sunoh.ai simplifies the entire process, creating a seamless patient and provider experience.”

Located in Florida, Hendry Regional Medical Center offers comprehensive healthcare services, including general medical and surgical care for inpatient, outpatient, and 24/7 emergency room services. Previously, the providers struggled to complete clinical documentation on time, which would lead to a delay in billing workflows. They sought an AI scribe solution that would allow providers to complete documentation without compromising on quality of care, streamlining not just documentation but also practice efficiency.

"We’re thrilled to see that our customers, like Hendry Regional Medical Center, have significantly streamlined their documentation processes and improved their practice efficiency with Sunoh.ai," said Girish Navani, CEO and co-founder of eClinicalWorks. "Our goal is to help reduce provider burnout by offering AI-integrated EHR services to healthcare practices nationwide. Sunoh.ai, with its advanced AI medical transcription, is transforming healthcare, and we’re excited to be at the forefront of this revolution."

Sunoh.ai seamlessly integrates with the eClinicalWorks EHR through any device with the eClinicalTouch^® 4 app, making it a preferred choice for the practice. Trusted by 80,000 providers nationwide, Sunoh.ai is the first EHR-agnostic, AI medical scribe to generate multimodal notes in addition to traditional SOAP notes across specialties, helping to facilitate a groundbreaking shift in patient care.

About Hendry Regional Medical Center

Hendry Regional Medical Center is dedicated to excelling in quality, compassion, and innovation to make our community healthier. It provides a comprehensive range of medical services, including general medical and surgical care for inpatient, outpatient, and emergency room patients. Its Emergency Room operates 24/7, ensuring immediate and efficient care. Additionally, Hendry Regional Medical Center participates in Medicare and Medicaid programs, making its services accessible to a broader population. The center focuses on continuous improvement and compassionate service to enhance the health and well-being of the community. To learn more, visit www.hrmc.us.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook and X/Twitter, or call (866) 888-6929.

About Sunoh.ai

Sunoh.ai is a revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit sunoh.ai.