About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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Mediacom Communications and CSG Usher in the Next Era of Customer Retention, Celebrating Nearly 30 Years Together

By: via Business Wire

Showcases CSG’s broadband technology leadership and success in helping operators elevate customer engagement, strengthen loyalty and accelerate revenue growth

Mediacom Communications, the fifth largest cable provider in the United States, leads with a customer-centric approach, meeting market needs with future-ready solutions. To continue to deliver empathetic, effortless experiences, Mediacom and CSG® (NASDAQ: CSGS) today extend their nearly 30-year relationship by five years. This extension enables Mediacom to swiftly bring new innovations to the market, grow customer lifetime value and build sustainable growth momentum.

“Today’s consumers and businesses expect faster and more reliable connectivity, as well as intuitive digital experiences,” said Tapan Dandnaik, SVP of Operations, Product Strategy and Consumer Experience at Mediacom. “As we expand the reach of one of rural America’s most robust multi-gig broadband platforms, we trust CSG to help us deliver seamless, effortless service that makes our customers feel truly valued. These enhancements ensure that rural households and businesses gain access to cutting-edge broadband technology, positioning Mediacom to proactively address evolving connectivity demands and deliver exceptional customer experiences.”

CSG’s solutions help Mediacom deliver consistent experiences that build loyalty and long-term value throughout the customer lifecycle. With a unified view across all touchpoints and business lines, Mediacom can anticipate customer needs, bring new offerings to the market faster and create more relevant, personalized interactions. In turn, customer-first optimizations drive tangible business value: improved order accuracy, proactive bill explanations and stronger data security reduce churn risk, decrease call volumes and drive on-time payments. This foundation positions Mediacom to meet and exceed expectations today and in the future with clear, connected experiences.

“In a fierce market, service providers need to do it all—wow and win new subscribers with innovative offerings while deepening trust with existing subscribers,” said Mike Woods, EVP and President, North America Communications, Media and Technology, CSG. “Mediacom is a standout example of a provider that balances innovation with empathetic customer care. It’s rewarding to work with a brand that shares CSG’s people-first culture and passion for exceptional customer experiences. That’s why our relationship has endured since just two years after Mediacom was founded in 1995.”

Learn why broadband leaders like Mediacom lean on CSG Advanced Convergent Platform to boost efficiency and revenue growth, and on CSG Bill Explainer to eliminate bill confusion and generate value with proactive, personalized outreach. Or, get the facts on the CSG Experience to Value™ framework and how it can help drive profitability by building loyal B2B and B2C customer relationships.

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.

About Mediacom Communications

Mediacom Communications Corporation is the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand. More information about Mediacom is available at mediacomcable.com.

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