New Survey Finds Grid Capacity and Network Scalability Are Top Concerns for EV Charging Companies

May 07, 2025 at 08:00 AM EDT

A new independent survey commissioned by Driivz, reveals that EV charging leaders see energy constraints and network scalability as priority bottlenecks to address in 2025 and beyond

Driivz, a Vontier (NYSE: VNT) company and leading global software supplier to electric vehicle (EV) charging operators and service providers, today announced the release of a newly commissioned market report. The report is based on findings from a recent survey, conducted to gain a firm understanding of the challenges and priorities that matter most to EV charging service providers in an evolving EV landscape.

The survey highlights the most pressing challenges that matter most to network operators, how prepared they are to scale with growing demand for EV charging, and how they plan to deliver a seamless charging experience for drivers.

The resulting report provides EV charging network operators with a view into how the industry is evolving around these issues. From independent EV charging providers to utilities, automotive OEMs, and fuel retailers, this report offers insights for every industry player looking to build and sustain a successful EV charging network in 2025 and beyond.

Key findings from the survey include:

Energy capacity constraints are the most pressing challenge for EV charging network operators in 2025
More than 80% of network operators believe their networks are only minimally or moderately scalable
2025 Priorities: Optimizing operations to improve user charging experience is the highest-priority investment area,(33%), followed by maintaining network stability and availability 24/7 (27%) and scaling up both the number of sites (29%) and fast chargers (25%) as key focuses
Charger compatibility issues remain a major obstacle to successful EV charging sessions

“EV charging operators understand that the number and location of chargers, and their reliability, are key to more widespread EV adoption by the general public. Amidst surging demand, it’s vital that the EV charging industry identifies and solves for the challenges that constrict scalability and profitability. The resounding sentiment from these industry leaders is that energy consumption management and optimization will be major forces for scalability and profitability in 2025 and beyond,” said Andrew Bennett, CEO of Driivz. “Well-managed charging networks lead to higher driver satisfaction, which produces long-term business growth.”

The survey, conducted during Q1 2025, gathered input from 300 full-time employees in the EV charging industry. Participants included senior-level decision makers at Charge Point Operators (CPOs) and Electric Vehicle Service Providers (EVSPs) in key North American and European markets. Participating CPOs operated public networks, while ESVPs managed both public networks and a subscriber base of drivers.

Putting Findings to Use to Address Charging Customers’ Needs: Driivz smart EV charging and energy management software solutions seek to address the challenges from CPOs directly by looking at:

Energy Capacity Constraints: With smart energy management, EV charging network operators can support up to 6X more EVs without upgrading their electrical infrastructure, compared to unmanaged charging.
Optimizing Operations: Up to 80% of charger issues can be fixed remotely and automatically.
Compatibility Issues: Some charger compliance issues can be overcome by customizing the back-end EV charging management platforms’ support for industry communications protocols and standards.

Deploying smart EV charging and energy management platforms will give CPOs and EVSPs the opportunity to better serve their customers’ specific needs in 2025 and beyond, as the EV charging industry remains poised for significant growth.

To get a free copy of the report, visit, www.driivz.com or download it directly here.

About Driivz:

Driivz, a Vontier (NYSE: VNT) company, is a leading global software supplier to EV charging operators and service providers, accelerating the plug-in EV industry’s dynamic and continuous transformation. The company’s intelligent, cloud-based platform spans EV charging operations, energy management, advanced billing capabilities and driver self-service tools.

Driivz’s team of EV experts serves customers in more than 30 countries, including global industry players such as EVgo, Shell, Circle K, Volvo Group, Recharge, St1, ElaadNL, ESB, Mer, Francis Energy, Ennet Corporation and eMobility Power. The Driivz platform currently manages over a hundred thousand public chargers (hundreds of thousands in roaming) and hundreds of millions of events for millions of EV drivers in North America, Europe and APAC. For more information, please visit https://driivz.com/.

About Vontier:

Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com.