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For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
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  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Agilysys Launches Intelligent Guest Profiles at HITEC 2025 to Transform How Hoteliers Harness Guest Data to Expand Ancillary Revenue and Personalize Service

Agilysys guestsense.ai powers the hospitality industry’s first deeply granular and uniformly consistent real-time synchronized guest data across hospitality applications –

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software and services, announced at HITEC 2025 Intelligent Guest Profiles – a transformative advance in how hotels and resorts harness robust guest data across Agilysys hospitality solutions to drive personalized service, smarter upselling, ancillary revenue and deeper loyalty.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250618540579/en/

Intelligent Guest Profile Services (IGPS) technology is powered by Agilysys guestsense.ai to provide a powerful, consistent, unified guest data search interface across all Agilysys hospitality applications. Contextual information prioritizes results beyond simple alphabetical sorting so staff can more quickly find and interact with the right guest profile when creating personalized offers and interactions.  Profiles work and appear consistently across all applications, something not possible with disparate applications and siloed data.

Intelligent Guest Profile Services (IGPS) technology is powered by Agilysys guestsense.ai to provide a powerful, consistent, unified guest data search interface across all Agilysys hospitality applications. Contextual information prioritizes results beyond simple alphabetical sorting so staff can more quickly find and interact with the right guest profile when creating personalized offers and interactions.  Profiles work and appear consistently across all applications, something not possible with disparate applications and siloed data.

Intelligent Guest Profile Services (IGPS) technology is powered by Agilysys guestsense.ai to provide a powerful, consistent, unified guest data search interface across all Agilysys hospitality applications. Guestsense.ai’s contextual intelligence prioritizes results -- beyond simple alphabetical sorting – to more accurately anticipate which guest a staff member is searching for based on characteristics such as “already in-house,” “upcoming reservation” or “recently checked out.” Profiles surface aggregated multi-amenity spend data, are easily accessed by staff and appear consistently across applications – advantages not possible with disparate software and siloed data.

IGPS unified search is enabled for Agilysys PMS systems (Versa, Stay and LMS) and across Agilysys ancillary revenue-related systems, including Spa, Golf, Reserve Dining and Activities, Membership and Book4Time.

While other “unified” guest profile approaches typically share minimal information such as name, address, email and phone number, Agilysys Intelligent Guest Profiles leverage a services-based architecture with “subscribe and sync” capabilities to continuously collect and share real-time behavioral, transactional and preference data across Agilysys software applications and properties, creating a complete view of each guest from a “single pane of glass.” Intelligent Guest Profile services track and store data well beyond other guest profile offerings, and then make these insights accessible at every touchpoint. Data includes photos, preferences, detailed itineraries, related guest profiles and member and/or loyalty status.

Intelligent Guest Profiles also aggregate each guest’s spending data and Recency, Frequency and Monetary (RFM) value metrics across transactions during each stay and over time so hoteliers can assess each guest’s lifetime value. This behavioral data meaningfully improves personalized revenue management and optimization strategies. Consistently aggregating and sharing data in this way lays the groundwork for making more sophisticated use of Artificial Intelligence (AI) and machine learning in predictive and prescriptive guest promotion, retention and loyalty programs.

Intelligent Guest Profiles unlock these advantages for hoteliers:

  • Closer connections between staff and guests resulting from intuitive, easy access to guest data that provides deeper insights than what staff members can gain from less sophisticated profile technology
  • Elevated personalized guest experiences far beyond what previously has been possible
  • Smarter upselling in real-time at scale, driving higher Revenue per Guest
  • Superior guest satisfaction and loyalty resulting from more meaningful personalized service across all touchpoints
  • Enhanced staff efficiency gained through intuitive, consistent access to guest intelligence across the property
  • The ability to replace “one-size-fits-all” guest relationships with data-driven, curated ones blending digital and high-touch interactions that are both personal and profitable

“Intelligent Guest Profiles represent a quantum leap forward in how guest data is collected, shared and used,” said Rohith Kori, Senior Vice President, Corporate and Product Strategy for Agilysys. “The services-based, synchronized and aggregated data collection and sharing powered by guestsense.ai is light years ahead of the approaches other software providers have used in attempts to create unified guest profiles. The Agilysys Intelligent Guest Profile services technology meaningfully raises the bar for intelligently collecting and leveraging guest data to elevate personalized service and revenue across properties and amenities,” he added.

HITEC 2025 attendees can learn more about Intelligent Guest Profiles in two ways:

  • Visit Agilysys in Booth #1611 during the June 17 – 19 HITEC exhibition days
  • Attend How Intelligent Guest Profiles Make Hospitality Moments Matter: The Guest Perspective, presented by Rohith Kori on Wednesday, June 18, 11:15 a.m. – 11:45 a.m. in the Exhibit Hall, Tutorial Stage A: Booth 801

About Agilysys, Inc. (www.agilysys.com)

Agilysys exclusively delivers state-of-the-art hospitality software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities, or together in a coordinated ecosystem that unifies data and workflows across a property, to equip staff members to delight guests, improve efficiency and grow margins.

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