Seasoned Leaders Step In to Accelerate Integration and Enterprise Capacity

Aureon, a trusted provider of connectivity, managed IT, consulting, and contact center services, today announced a strategic executive realignment with the appointment of three key leaders: Chris Burns as Chief Operating Officer, Holly Veeder as Chief Transformation Officer, and Aric Birchmier as Chief Revenue Officer. Together, they form a unified leadership team focused on delivering integrated services and accelerating companywide transformation.

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From left to right Chris Burns, Chief Operating Officer, Holly Veeder, Chief Transformation Officer, Aric Birchmier, Chief Revenue Officer

These latest changes build on the appointment of George O’Neal as CEO in January 2025 and reflect his plan to integrate Aureon Network Services, Aureon Consulting, and Aureon Contact Center into a single, agile organization. The realignment simplifies internal structures, enhances efficiency, and strengthens the company’s ability to meet growing demand across Iowa and the Midwest.

“We’re building a company that’s not just keeping up with change, but driving it,” said George O’Neal, CEO of Aureon. “This leadership team represents a deliberate step forward as we simplify how we operate, unify our offerings, and deliver comprehensive solutions for the businesses and communities we serve.”

Meet the New Executive Team

• Chris Burns, Chief Operating Officer: Burns brings more than 23 years of hands-on experience in the telecommunications industry, most recently serving as Vice President of Operations at GCI in Anchorage, Alaska. His background spans large-scale network operations, technology strategy, and organizational leadership. At Aureon, he is responsible for overseeing the Contact Center, Connectivity, Managed Services, and Customer Implementation, ensuring operational excellence and a seamless customer experience.

• Holly Veeder, Chief Transformation Officer: Veeder previously served as President of Aureon Consulting and has played a key role in guiding the company’s strategic direction. In her new position, she leads corporate strategic planning, product management, and project management, and is the company’s lead on merger and acquisition initiatives. Her focus is on driving cross-functional innovation and ensuring alignment across all growth efforts.

• Aric Birchmier, Chief Revenue Officer: Birchmier, formerly President of Aureon Contact Center, now leads all sales and marketing functions across Aureon’s portfolio. He is charged with executing a unified go-to-market strategy that supports brand awareness, customer acquisition, and long-term revenue growth. His leadership ensures that every customer interaction reinforces Aureon’s value as a trusted technology partner.

The move reflects O’Neal’s vision to eliminate internal silos, simplify operations, and build a more agile organization that is primed for scale. By aligning core business functions, operations, transformation, and revenue, the company is better positioned to meet evolving customer needs and strengthen its role as a leading technology provider across Iowa and the Midwest. To learn more, visit www.aureon.com.

About Aureon

Aureon provides business enhancing solutions through connectivity, managed IT, consulting, and contact center services, improving productivity and efficiency, backed by robust, scalable offerings to meet diverse business needs. A suite of services including unified communications, internet, data center, cloud, business continuity and security, are supported by strong customer focus and dependable network infrastructure. Over four decades of expertise, and a dedicated Iowa-based customer support team, enables Aureon to closely align with client goals, fostering efficient and advanced technological environments. Their exceptional service, combined with a commitment to community and client success, solidifies Aureon's position as a premier technology partner in the Midwest. Recognized with accolades like the 2024 Best of the West awards, Aureon's influence spans from its West Des Moines headquarters nationwide, exemplifying a legacy of excellence in technology and community development.

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Aureon announces new executive leadership to drive transformation and integration across consulting, connectivity, and contact center operations. The move advances a unified approach and positions the company for growth across Iowa and the Midwest.