About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Y-12 Credit Union Earns Top Member Satisfaction in Industry Ranking, Runs on Candescent Digital Banking Technology

Candescent, a leading independent digital banking technology provider, today announced that Y-12 Credit Union has been recognized by Member Loyalty Group for earning the highest NPS score for digital banking across both its asset size and among all benchmarked credit unions during Q4 2024. Member Loyalty Group helps credit unions strengthen member relationships and drive strategic growth through actionable insights, expert guidance and data-driven analytics, including benchmark data from over five million member surveys each year.

Y-12 Credit Union, an Oak Ridge, Tenn.-based credit union with $2.2 billion in assets went live with the Candescent Digital Banking platform in late 2023. Since then, its members have enjoyed the intuitive, consistent look and feel of the platform as well as the enhanced features and functionality. According to the MLG Credit Union Benchmark, Y-12 Credit Union’s post digital interaction NPS was an exceptional 90.3 (top 1 percentile) during the Q4 2024 evaluation, earning the credit union the top ranking for both its asset size and overall, which includes a benchmarking of over 140 credit unions.

“Our overall philosophy surrounding member service is ease. We believe it should be convenient and simple for members to conduct their banking with us. Candescent’s Digital Banking platform has proven to directly support and enhance this strategy,” said Todd Richardson, Chief Technology and Innovation Officer of Y-12 Credit Union. “It is rewarding to learn that our members are so delighted with our digital banking experience, and we appreciate being recognized for these efforts by MLG.”

Y-12 Credit Union recently entered into an agreement to acquire First State Bank of the Southeast, which will allow the credit union to expand into Southeastern Kentucky, serving even more members. The Candescent Digital Banking platform will enable the credit union to effectively engage with this expanded member base. “As we grow our footprint, we look forward to offering advanced capabilities and exceptional, personalized experiences to even more members. We are confident that Candescent’s modern digital technology will help support this scale,” continued Richardson.

“We are proud to partner with industry leaders like Y-12 Credit Union. This credit union’s commitment to meeting its members’ financial needs through convenient, outstanding member experiences is reflected in its exceptional NPS score. Such digital excellence will continue to bring value to Y-12 Credit Union as it expands into new geographic footprints,” said Brendan Tansill, CEO of Candescent. “Candescent is committed to product innovation that creates intuitive, flexible, real time, trust-based and AI-driven member experiences. By leveraging our digital banking, account opening and digital branch end-to-end capabilities, banks and credit unions across the country are positioned to differentiate and grow.”

About Candescent

Atlanta, Ga.-based Candescent is a leading independent digital banking provider. With a comprehensive, digital-first product suite, Candescent drives success for its financial institution clients by delivering a seamless experience that elevates and connects digital and physical banking channels. Candescent currently serves more than 1,300 banks and credit unions representing nearly 30 million registered users. For more information, visit www.candescent.com.

Web site: www.candescent.com

LinkedIn: www.linkedin.com/company/candescent-tech/

YouTube: www.youtube.com/@Candescent-tech/videos

Powered by Candescent, $2.2B asset-Y-12 Credit Union earned the top NPS across its asset size and all benchmarked credit unions in Q4 2024. As they grow, Y-12 will continue delivering this intuitive, feature-rich digital experience, powered by Candescent.

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