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Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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From Insight to Impact: American Water Shares Expertise at J.D. Power Utility Conference

American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., showcased its customer experience leadership at the 2025 J.D. Power Utility Client Conference, held September 10 – 11 in Denver, Colorado.

Lauren Slepian, Director, Customer Strategy, Innovation and Performance at American Water, spoke on the company’s approach to transforming the customer experience through strategy, journey mapping and data-driven improvements.

Kristin Bianco, Regional Manager, Major Accounts at American Water shared how the company partners with the J.D. Power Key Account Research Program to help transform customer relationships, drive advocacy and deliver measurable results.

“Understanding customer sentiment and turning it into real change exemplifies American Water’s commitment to our customers, with a clear focus on service and meaningful performance,” said Matthew Prine, VP, Chief Customer Officer, American Water.

As part of the conference’s focus on using insights to elevate performance and satisfaction, American Water shared how it integrates customer feedback, J.D. Power benchmarking and performance analytics to guide decision-making, drive transformation and build trust across its service footprint.

“Customer expectations and needs are evolving, and so are we,” said Slepian. “By sharing American Water’s strategy at the J.D. Power Utility Client Conference, we’re helping shape how the industry listens to customers, responds to their concerns and delivers experiences that truly meet their needs.”

With regulated operations spanning 14 states, American Water invests in customer experience, digital transformation and performance benchmarking to align its strategy with evolving customer needs. Participation in the J.D. Power Utility Client Conference reflects the company’s commitment to shared learning, peer collaboration and putting the communities they serve at the center of everything its mission.

For more information about the 2025 J.D. Power Utility Client Conference, visit https://hub.jdpower.com/utility-client-conference.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,700 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

“Understanding customer sentiment and turning it into real change exemplifies American Water’s commitment to our customers, with a clear focus on service and meaningful performance,” said Matthew Prine, VP, Chief Customer Officer, American Water.

Contacts

Media Contact:

Alicia Barbieri

Director, Corporate Communications and External Affairs

American Water

(856) 676-8103

alicia.barbieri@amwater.com

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