monday.com Expands AI-Powered Agents, CRM Suite, and Enterprise-Grade Capabilities

September 17, 2025 at 14:00 PM EDT

monday.com accelerates its AI vision with technology that doesn’t just manage work, but does the work for you

monday.com (NASDAQ: MNDY) today announced the next wave of product innovations at Elevate, its annual customer conference. Building on its deep AI foundation, the company introduced its new agent builder, monday agents, announced the full availability of its three latest AI capabilities, monday magic, monday vibe, and monday sidekick, and launched monday campaigns – a new AI-powered product within the monday CRM suite. Additionally, monday.com expanded its enterprise-ready platform with several new capabilities to empower organizations to execute with speed and precision.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250917185536/en/

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AI is no longer the future of work; it is already reshaping how leading businesses operate today. Yet as innovation accelerates, many organizations still struggle to realize meaningful impact from their AI investments. monday.com is closing this gap by delivering AI that is effortless to adopt and impactful from day one.

Since its founding, monday.com has been committed to building products that people love to use. At Elevate 2025, monday.com showcased the next step in its journey and how AI is advancing its vision of being a platform that doesn’t just manage work, but one that does the work for its over 250,000 customers.

Executing on the Vision of the Digital Workforce

Earlier this year, monday.com announced its vision for monday agents – AI-powered specialists that go beyond supporting tasks to actually doing them end-to-end. At Elevate 2025, the company advanced that vision, showing how agents are moving from concept to reality inside organizations of every size.

“AI is fundamentally changing the way people adopt, onboard, and enhance work solutions, and with it, expectations for what software should deliver,” said Daniel Lereya, Chief Product & Technology Officer at monday.com. “We’re entering a new era where software doesn’t just manage the work, it actually does the work for you. With monday agents, we’re giving every organization the ability to create AI specialists tailored to their needs, capable of executing tasks end-to-end and unlocking entirely new business potential. By making agent building simple, no-code, and deeply connected to existing workflows, we’re ensuring that every team, technical or not, can harness the power of AI to move faster, stay aligned, and scale smarter.”

monday agents give every organization the ability to design and deploy AI-powered specialists through an intuitive, no-code builder. These agents move beyond static answers, orchestrating multi-step processes, adapting to changing conditions, and unlocking significant productivity gains. Unlike other solutions that make building agents complex, monday.com makes it simple and accessible, so any team can harness the power of AI to handle work from start to finish.

The first agents available are part of monday CRM, focused on sales development (SDR) work. These agents instantly engage new leads while they’re warm, enrich data, qualify prospects, and capture every interaction directly in the CRM, expanding pipeline capacity and ensuring seamless handoff to sales teams.

Looking ahead, monday agents will empower organizations to build agents for every function across the business, from scheduling meetings and tracking action items to conducting research and creating tailored strategies, unlocking new opportunities for efficiency, scale, and impact.

AI Across the Platform

Earlier this year, monday.com announced three core AI capabilities designed to bring intelligence directly into everyday workflows: monday magic, monday vibe, and monday sidekick. At Elevate 2025, the company announced that these tools are now fully available for customers, marking a significant milestone in bringing AI into the daily rhythm of work.

With monday vibe, the company is advancing a new approach to vibe coding, transforming how software is created by allowing people to build with plain English. By combining the creative potential of the most advanced large language models (LLMs) with the reliability of mondayDB, the flexible data infrastructure powering the platform, monday.com ensures that apps built on monday vibe are not only fast to create but also enterprise-ready. Every app comes natively connected to a customer’s data, workflows, and integrations, backed by robust governance, security, and compliance.

This unique combination unleashes the power of vibe-coding for real-world business applications, enabling organizations to innovate without silos, maintain trust at scale, and unlock entirely new opportunities for software development. Launched only a week ago, monday vibe is already delivering results, with customers building over 17,000 apps, underscoring its potential to accelerate innovation and empower organizations of every size to create solutions at scale.

Expanding monday CRM with AI-Powered Marketing

Today, monday.com introduced monday campaigns, a new AI-powered product within monday CRM that helps marketers quickly create, launch, and optimize campaigns connected directly to revenue – on-brand, insight-driven, and aligned to shared business goals.

With monday campaigns, marketing and sales teams can work in true alignment from lead to loyal customer. All marketing activity connects directly to CRM data, so marketers and sellers share one funnel, one set of goals, and one source of truth. Every campaign drives the pipeline. Every sale makes the next campaign smarter.

By pulling real-time customer and lead intelligence directly from monday CRM, monday campaigns builds and optimizes campaigns in minutes while tying marketing investments to measurable business outcomes.

“Marketers have long struggled with disconnected tools, siloed data, and the constant pressure to prove ROI,” said Harris Beber, CMO at monday.com. “With monday campaigns, we’re breaking down the wall between marketing and sales by giving teams an AI-powered solution built directly into their CRM. Now, marketers have the full customer picture in one place, so every campaign is tied directly to revenue impact, all in one platform.”

Key Features:

AI-powered creation – Generates copy, suggests audience segments from CRM data, and ensures on-brand messaging.
Intelligent automation – Triggers personalized campaigns from CRM updates and customer actions.
Optimal timing – AI recommends the best send times for maximum impact.

Starting with email marketing, monday campaigns will look to expand throughout the year, adding new capabilities that make it an increasingly powerful, AI-driven solution for go-to-market teams.

Enterprise Readiness: Scale with Confidence

Enterprise readiness has always been at the core of monday.com, and the company continues to strengthen its foundation for the world’s largest organizations. Today, monday.com highlighted advancements that matter most for enterprise teams: deeper project visibility, stronger governance, and the ability to coordinate complex work across global operations.

Enhancements in dependency management, resource optimization, and governance controls provide leaders with the clarity and confidence they need to manage at scale without slowing down their teams.

Rather than releasing point solutions, monday.com’s latest capabilities enable customers to scale seamlessly while staying agile and delivering measurable outcomes. Enterprise customers are already seeing results. Pepsi cut low-impact work by 30% while achieving 100% of critical deadlines, and Five9, a cloud contact center software company, reduced time to revenue by 25% through AI-powered workflows, demonstrating how monday.com helps large organizations simplify complexity while accelerating impact.

These advancements extend across the entire platform, empowering organizations to execute with speed and precision, regardless of the complexity of their structures or the ambition of their goals.

About monday.com:

monday.com is a global software company that builds products people love to manage the core of their work. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform. Our more than 250,000 customers are reimagining how work gets done, driving greater efficiency, and scaling like never before. For more information, visit monday.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250917185536/en/

At Elevate 2025, monday.com showcased the next step in its journey and how AI is advancing its vision of being a platform that doesn’t just manage work, but one that does the work for its over 250,000 customers.

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Media Relations contact:

Tiffani Gibson, Senior Communications Manager

tiffanigi@monday.com

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