Avangrid Committed to “Unlocking AI” During Fifth Annual Digital Summit, Showcasing Technologies Advancing the Energy Sector

September 18, 2025 at 09:00 AM EDT

A powerhouse line up of leading technology providers gathered at Avangrid’s Connecticut headquarters to foster collaboration and accelerate innovation

Avangrid, Inc., a leading energy company and member of the Iberdrola Group, welcomed 14 premier tech companies to its headquarters for its fifth annual Digital Summit themed “Unlocking AI” to showcase cutting edge tools that are driving innovation in customer service, operations and smart grids, and power production.

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Pictured: Avangrid CEO Jose Antonio Miranda speaking at Digital Summit

“Unlocking the power of AI is not just about adopting new tools, it’s about transforming how we serve our customers, operate our systems, and lead the energy industry,” said Avangrid CEO Jose Antonio Miranda. “This summit reflects our belief that collaboration with world-class technology partners is essential to building a smarter and more resilient energy future.”

The two-day event included representatives from: Accenture, Amazon Web Services, Convey, Deloitte, ESRI, EY, Hitachi Energy, IBM, Iberdrola Innovation Middle East, Microsoft, NTT Data, SAP, Schneider Electric, and Wipro. Partners hosted a series of demo sessions known as TechShows to demonstrate their latest digital products and services. These solutions, incorporating cutting-edge technologies such as advanced analytics, artificial intelligence, machine learning, and robotics, were analyzed for a variety of use cases to solve challenges across the energy industry, focusing on customer service, operations and smart grids, and power production.

“Avangrid’s annual Digital Summit showcases our dedication to pioneering and supporting AI-driven innovation and shaping the future of modern utilities and power generation,” said Nelly Jefferson, Avangrid Chief Information Officer. “Technology is no longer a tool, but the backbone of our operations, enabling smarter and faster decisions that bring us to a more resilient energy landscape.”

"Avangrid’s Digital Summit provides an essential platform to showcase these advances and exchange ideas with leading technology partners. At Iberdrola Innovation Middle East, we are delivering digital solutions that help the Iberdrola Group and its partners make networks more efficient, sustainable, and resilient. With the launch of East-West Digital by Iberdrola earlier this year, we are taking this ambition further, expanding AI-powered products and solutions that strengthen networks and accelerate the electrification of the economy worldwide”, said Santiago Bañales Lopez, Managing Director of Iberdrola Innovation Middle East, and CEO of East-West Digital.

Avangrid is a recognized energy innovator and invests heavily in energy innovation projects. These investments have produced results across Avangrid’s business. For example:

Avangrid launched a Generative AI solution, First Time Right Autopilot, which puts the power of AI into the hands of field technicians to help them efficiently identity and resolve issues on wind turbines. This means turbines are brought back into service more quickly, ensuring power facilities continue to generate electricity for homes, businesses, and industry across the country.
Avangrid network Central Maine Power (CMP) is using advanced technology in special vehicles and drones to map out distribution lines, detect possible risks, and support reliability and safety of the grid. For the first time, the company will be able to quickly assess images of more than 24,000 miles of line to provide necessary improvements and strengthen grid infrastructure.
New York State Electric and Gas (NYSEG) and Rochester Gas and Electric (RG&E), Avangrid networks, enhanced their AI assistant, Ava, to provide customers with faster and more accurate estimated restoration times during power outages. These are part of a broader effort to improve customer experience by streamlining access to outage information while decreasing wait times for the call center.

“Accenture is delighted to once again participate in the Avangrid Tech Shows. This annual event is a valued opportunity to share the latest utilities and energy insights through a technology lens, and to engage with Avangrid’s leadership in one dynamic forum,” said Sandeep Ganesh, Accenture, Avangrid Client Account Lead.

“As an IT Leader, unlocking AI to solve our business challenges is always an exciting opportunity,” said Mansur Ali Mohammed, Senior Director – IT Architecture, Innovation & Transformation at Avangrid. “Seeing real life applications of innovative technologies, solving business problems, and driving business value brings these new tools to life. Avangrid’s ongoing digital transformation is a journey, not a destination. We will continue to challenge ourselves and our processes. working smarter and continually evolving as the utilities of the future.”

“Avangrid’s leadership continues to demonstrate true commitment to innovation by investing in and showcasing the latest technological advances across its business groups. These events have fostered a virtuous cycle of innovation, and we are proud and honored to have collaborated with Avangrid since their inception. Avangrid and Deloitte share a strong commitment to advancing the innovation agenda within the Utilities and Renewables sector,” said Gabriel Tovar, Deloitte, Lead Client Services Partner for Avangrid.

“AI is unlocking new possibilities across grid and utility operations. From predictive maintenance to outage management and intelligent infrastructure planning, we’re seeing real, scalable impact. The next frontier is building AI ecosystems that unify data and accelerate decision making across the enterprise. At EY, we’re proud to collaborate with Avangrid to help shape a smarter, more resilient energy future,” said Lauren Bell, Global Client Partner, Ernst & Young LLP.

"We’re honored to help lead the dialogue at Avangrid’s digital event, demonstrating how AI is reshaping the energy and utilities landscape. Through deep collaboration, we’re accelerating the energy transition and creating lasting stakeholder value. We envision a future powered by intelligent, sustainable, and resilient energy systems,” said Biren Gandhi, VP and Global Industry Energy and Utilities CoE Leader, IBM Consulting.

About Avangrid: Avangrid, Inc. is a leading energy company in the United States working to meet the growing demand for energy for homes and businesses across the nation through service, innovation, and continued investments by expanding grid infrastructure and energy generation projects. Avangrid has offices in Connecticut, New York, Massachusetts, Maine, and Oregon, including operations in 23 states with approximately $48 billion in assets, and has two primary lines of business: networks and power. Through its networks business, Avangrid owns and operates eight electric and natural gas utilities, serving more than 3.4 million customers in New York and New England. Through its power generation business, Avangrid owns and operates 80 energy generation facilities across the United States producing 10.5 GW of power for over 3.1 million customers. Avangrid employs approximately 8,000 people and has been recognized by JUST Capital as one of the JUST 100 companies – a ranking of America’s best corporate citizens – in 2025 for the fifth consecutive year. The company was named among the World’s Most Ethical Companies in 2025 for the seventh consecutive year by the Ethisphere Institute. Avangrid is a member of the group of companies controlled by Iberdrola, S.A. For more information, visit http://www.avangrid.com.