About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

NobelBiz’s First Contact Podcast Series Welcomes Michael McGuire to talk about

How to Fix the Outbound Contact Rate of a Call Center 

Beyond having a direct impact on the money-maker KPI of every outbound campaign (i.e. the Conversion Rate), the Contact Rate also affects things like call center turnover and agent satisfaction.”
— Mike McGuire
CHEYENNE, WYOMING, UNITED STATES, July 1, 2021 /EINPresswire.com/ -- Cheyenne, WY – 27 May – NobelBiz just released its ninth webinar, featuring an outbound call center expert to talk about the one of the most important metrics in the call center world: the Contact Rate.

Having been involved with (mainly outbound) contact centers for the last 24 years, Mike McGuire has a deep understanding both of the importance of the Contact Rate and how to improve it for a sustainable increase of the overall Conversion Rate. Some of Michael’s career accomplishments include spearheading the opening and management of 6 new contact centers internationally, overseeing 10 contact centers as a Center/Regional manager, and was president of 2 contact center companies.

The latest of the NobelBiz Webinar Series will premiered Wednesday, June 30th, 2021 | 10am PDT / 1pm ET. The webinar can now be accessed on-demand on the NobelBiz official website. 

Join host Christian Montes (NobelBiz Director of Sales) and leading expert Mike McGuire (NobelBiz National Account Executive) as they uncover all the hidden secrets of what makes a solid and reliable Contact Rate. The webinar has a holistic approach, defining the Contact Rate before moving to more technical aspects that can impact this key metric, such as Local Caller ID technology, the importance of CRM, the omnichannel approach, automatic and predictive dialers and more.

This webinar will give viewers the chance to witness a discussion between two leading experts of the contact center industry and gain access to a host of technology tips, tricks and solutions for a sustained improvement of their outbound Contact Rate.
Watch this exclusive episode to learn about:
• What is the Contact Rate and how to improve it
• How can a Local Caller ID system impact the Contact Rate
• How to leverage an integrated CRM:
• What is Omnichannel: Contact Rate beyond voice:
• How to unleash the power Automated and Predictive Dialers
 
NobelBiz is a Contact Center software and voice carrier provider that has grown to serve Contact Centers globally.
Being more an extension of its clients’ services, rather than a direct vendor, the company combines multiple carrier systems into a single unified network with worldwide backups. NobelBiz also offers advanced Omnichannel software solutions that handle text (email, webchat, sms), social media, and voice in a single interface. 
The NobelBiz webinar series aims to deliver monthly information-rich episodes that can teach you how to improve your Contact Center business.
Are you a proud member of the Contact Center industry? Do you want to impart your knowledge to our viewers? Do you know anyone who fits these criteria? Email us at mirela.otea@nobelbiz.com and let’s set up a meeting.

Mirela Otea
NobelBiz
+1 303-619-3716
email us here
Visit us on social media:
Facebook
Twitter
LinkedIn

We all know that the outbound Contact Rate has a direct and decisive impact on the most important outbound metric of all: the Conversion Rate.

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.