About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Ushur Launches Studio to Bring Customer Experience Automation to Business Users

SANTA CLARA, Calif., Nov. 01, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced today the launch of Ushur Studio, the next generation no-code and generative AI-enabled environment that empowers business users and citizen developers to rapidly build, test and deploy omnichannel digital engagement experiences. Previously known as Flow Builder, this major platform enhancement introduces new capabilities, thoughtful designs and speed-to-value principles to help enterprises pivot and adapt to pressing engagement needs through a unified, automated approach.

With Studio, Ushur aims to increase speed and simplicity across the experience automation lifecycle. Notable advancements include an intuitive no-code drag-and-drop automation experience builder, integrated prototyping, scalable deployments and continuous monitoring. This enables citizen developers to solve their own pain points and drive digital outcomes at scale, especially when timelines are tight and resources are low.

Other major capabilities include:

  • Simplified workflow creation: Arrange steps and business logic using easy drag-and-drop modules for customer engagement
  • Smarter troubleshooting and guidance: Onboard citizen developers faster and reduce errors with real-time troubleshooting and guidance for each step
  • Seamless simulation and preview: Rapidly prototype workflow designs, updates and changes while previewing the end user experience from the same screen.

Ushur Studio also serves as an AI and machine learning playground, letting citizen developers enhance builds with generative AI-based recommendations and finely tuned ML models.

  • Smart Suggestions: Specialized, vertical-safe large language models (LLMs) use generative AI to recommend phrases for each conversational prompt
  • Embedded Model Management: Conveniently train, test and validate ML models on proprietary data sets to sharpen AI skills for email classification, document extraction and more.

Michael Fisher, SVP of Product and Operations at Ushur, explains: “This next generation of Ushur Studio represents our immense undertaking to thread speed and security throughout every aspect of designing and implementing customer engagements and experiences. Not only does Ushur’s Customer Experience Automation deliver ease and efficiency, but it also secures sensitive data exchange for the highly regulated industries we serve.”

Simha Sadasiva, CEO and cofounder at Ushur, says: “Ushur Studio is our boldest attempt yet to make experience creation ever more accessible to non-technical folks while maintaining the sophisticated automation capabilities advanced developers need. With the embedded AI playground within Ushur Studio, we can now enable customer experiences to become hyper-personalized and effortlessly intelligent.”

Ushur is set to launch Studio during a live event at this year’s InsureTech Connect conference in Las Vegas on Nov. 2, followed by a virtual demonstration on Nov. 15. For more information, and to join these events and sign up for a free trial, visit www.ushur.com.

About Ushur

Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform purpose-built from the ground up to intelligently automate entire customer journeys end to end. Designed to provide delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a no-code, cloud-native SaaS platform to digitally transform every step of the complete enterprise customer experience, from Micro-Engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe, including Irish Life, Unum, Aetna, Cigna and Equitable.

Media Contact
Chris Ulbrich
ushur@firebrand.marketing
415 848 9175


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