About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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ibex Names Michael Hallowell Global Head of Sales, Strategic Verticals

WASHINGTON, April 06, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Michael Hallowell has joined ibex as Global Head of Sales, Strategic Verticals. Hallowell, a veteran sales leader with deep customer engagement experience in the BPO sector, will lead business development for ibex’s fast growing FinTech and HealthTech verticals, reporting to Julie Casteel, CMO and Chief Strategic Accounts Officer at ibex.

“We are thrilled that Mike has joined ibex to lead our FinTech and HealthTech verticals,” said Casteel. “Mike is a BPO pioneer and innovator with an unmatched track record of success supporting customer enablement for Fortune 500 companies. He is the ideal sales leader to help accelerate our growth and new logo sales in the FinTech and HealthTech space.”

Hallowell has been a trusted advisor to the contact center industry for over 25 years with unique insight into global trends, digital transformation and employee engagement. His experience spans across all key verticals with deep-rooted expertise in FinTech and Healthcare. Prior to joining ibex, Hallowell held sales and strategic account management leadership roles at several BPO companies, including Sykes (now Sitel), Stream Global (now Concentrix), and Expert Global Solutions (now Alorica).

“I am delighted to join the amazing team at ibex,” Hallowell added. “CX technologies and services are playing an increasingly vital role as fintech and healthcare companies look to optimize their operations to deliver a better, more personal customer experience. ibex is at the forefront of digital CX transformation and can help clients radically improve their customer experience to create deeper, more profitable relationships with their customers.”

About ibex   
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthtech, fintech, utilities and logistics.     

ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

Media Contact:
Dan Burris
ibex
Daniel.Burris@ibex.co

Investor Contact:
Michael Darwal
ibex
Michael.Darwal@ibex.co

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/f67d0790-030b-44e2-bfc7-d4b02482b010


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