About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Serena Aburahma

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ibex to Sponsor CCW Customer Contact Week 2023

LAS VEGAS, June 14, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of CCW Customer Contact Week 2023 in Las Vegas, June 19-22. CCW is the world’s largest customer contact event series, bringing together customer care, CX, and contact center leaders.  

“We are looking forward to engaging with industry leaders at CCW and sharing the latest technology and solutions for optimizing the customer experience to drive revenue,” said John Thompson, Global Head of Sales, ibex. “We combine our award-winning AI-enabled WaveX technology platform with an amazing employee culture and agent experience to deliver next-level CX solutions for some of the world’s most recognizable brands.” 

In addition to its conference sponsorship, ibex will host a VIP luncheon with CX industry leaders and influencers on Wednesday, June 21, and crown the winners of the 2023 CX Leadership Awards that evening.  

The ibex CX Leadership Awards recognize the individuals and companies that leverage their industry leadership, technology innovation, and ability to address dynamic market challenges to drive superior customer engagement, deliver exceptional customer experiences, and simplify the customer journey.

“Businesses of all sizes recognize that now more than ever is the time to improve their CX—or risk losing customers to more nimble and scalable competitors,” said Barry Canty, SVP, Marketing, ibex. “As a global leader in delivering next-generation CX solutions, we are excited to honor those CX innovators who are raising the bar – through vision, technology, innovation, and optimization – and transforming the customer experience for their brands.”

ibex CX experts will be on site to share best practices and showcase the latest technologies to improve customer interactions, contact center performance, and client outcomes, all while reducing operating costs. 

About CCW Customer Contact Week 
Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together.  

About ibex   
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.     

ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn

ibex Media Contact:
Dan Burris
daniel.burris@ibex.co

ibex Investor Contact:
Michael Darwal
Michael.Darwal@ibex.co

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/90077a02-905a-4b09-98eb-2c2f6672843c


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