About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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SmileDirectClub and DC Attorney General Settle Dispute

NASHVILLE, Tenn., June 22, 2023 (GLOBE NEWSWIRE) -- SmileDirectClub, Inc. (NASDAQ: SDC), the oral care leader and creator of the first med tech platform for teeth straightening, announced today it has reached an agreement with the Office of District of Columbia Attorney General (AG) Brian L. Schwalb, to resolve the litigation brought by the AG’s Office against SmileDirectClub, falsely alleging that it stifled consumer reviews by requiring consumers to agree to a confidentiality clause in order to obtain a prorated refund for those customers wishing to return aligners after 30 days.

“SmileDirectClub has always believed transparency is key to building trust with its customers, and that’s why we were the first company in the teeth straightening industry to give consumers the pricing transparency and accessibility they deserve,” Chief Legal Officer, Susan Greenspon Rammelt said. “For too long there has been a misinformation campaign claiming SmileDirectClub stifles negative consumer feedback through the use of non-disclosure agreements. While we were disappointed this misinformation caused the District of Columbia to file its complaint, we are pleased to set the record straight and work with the District of Columbia’s Office of the Attorney General in its efforts to create new policy for the industry and increase customer transparency.”

SmileDirectClub does not require customers to execute a release or any form of non-disclosure before or during treatment or in order for a customer to retain a prorated refund. When a customer seeks a refund outside of the Lifetime Smile Guarantee, that form of release is modeled on a release form historically used in the industry. Given the infrequent use of the general release form (GRF) by SmileDirectClub over the years and the ongoing misinformation campaign, the Company already had plans to tailor the non-disclosure provision more narrowly in its GRF. This litigation gave the Company an opportunity to address both that campaign and the lawsuit at the same time.

“We are proud of our products and services, and customer satisfaction has been and will continue to be our North Star,” Greenspon Rammelt said. “As the District of Columbia enforces its newly developing policy to limit the use of non-disclosure provisions, even in general forms of release, across the dental industry, we encourage the rest of the orthodontic industry to follow our example as a leader in consumer transparency and embrace honest reviews and feedback from consumers in digital forums.”

SmileDirectClub was founded in 2014 with the mission of making premium oral care accessible, affordable, and convenient for everyone. The Company has helped more than two million people around the globe achieve the confidence that comes with a smile they love through its innovative telehealth platform for teeth straightening.

About SmileDirectClub
SmileDirectClub, Inc. (Nasdaq: SDC) (“SmileDirectClub”) is an oral care company and creator of the first medtech platform for teeth straightening. Through its cutting-edge telehealth technology and vertically integrated model, SmileDirectClub is revolutionizing the oral care industry. SmileDirectClub’s mission is to democratize access to a smile each and every person loves by making it affordable and convenient for everyone. SmileDirectClub is headquartered in Nashville, Tennessee, USA. For more information, please visit SmileDirectClub.com.

Media Relations:
press@smiledirectclub.com

 


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