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About Cabling Installation & Maintenance:

Bringing practical business and technical intelligence to today's structured cabling professionals.

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on:

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Mosaicx Launches New Agent Program to Help Businesses Harness the Power of Conversational AI

OMAHA, Neb., June 06, 2023 (GLOBE NEWSWIRE) -- Mosaicx, a cloud-based conversational AI solution, today announced the launch of the new Mosaicx Agent program. Through the program, the Mosaicx sales team will partner with agents who have identified companies struggling to understand their AI options and together present the best Mosaicx solution to fit their needs.

Businesses are embracing conversational AI to decrease operational expenses, foster brand loyalty and improve customer experiences. The Mosaicx Agent program helps these businesses navigate emerging technologies. Agents partner with Mosaicx sales team members to educate and supply decision makers with industry-specific AI solutions to manage high call volumes and staffing shortages and provide quality customer service.

“We are excited to partner with agents to help companies scale their customer experience strategies and enhance customer retention with AI,” said Rebecca Jones, general manager of Mosaicx. “Through this program, agents can generate new revenue opportunities and become valued providers of robust conversational AI functionality. This program reinforces Mosaicx’ role as a trusted advisor and our commitment to delivering exceptional customer experiences across industries.”

With a dedicated team of AI experts, Mosaicx’ sales team empowers agents with the resources they need to effectively convey the value of AI in enhancing customer experience and achieving long-term success. After the sale, Mosaicx will continue to partner with agents and their prospects to adapt deployments to market changes and optimize return on their AI investments.

If you are interested in becoming a Mosaicx Agent, apply by visiting the Mosaicx website at www.mosaicx.com/agent-program. You will be contacted for an interview once your submission is received.

Mosaicx is a trusted advisor with 30+ years of industry experience and extensive expertise in conversational AI. The company’s AI solutions provide natural sounding voice conversations. Its platform is specifically designed to cater to the needs of businesses that handle billions of customer requests annually.

About Mosaicx
Mosaicx is a cloud-based solution that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx makes conversational AI surprisingly simple. Mosaicx is a part of West Technology Group, LLC, controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO).


Mosaicx Media Contact
Megan Nielson
Communiqué PR
mosaicxpr@communiquepr.com
206-282-4923 ext. 233

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