About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Ushur Business Leader Survey Shows Regulated Industries Rapidly Adopting AI

SANTA CLARA, Calif., Jan. 23, 2024 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today published the results of a survey commissioned to study the attitudes and behaviors of executives and decision-makers in highly regulated industries in the United States. The vast majority of respondents confirmed that customer communication and engagement strategies at their organizations will depend in some part on the capabilities of Artificial Intelligence (AI).

As adoption of AI, and especially Generative AI, continues to gain pace and AI applications and tools proliferate, buyer behavior in highly regulated industries and markets is rapidly evolving. More than 75% of survey respondents said they were “comfortable” incorporating AI and automation into customer-facing strategies or communications. Other key survey findings include:

  • 72% of respondents listed security and privacy as the top consideration influencing their decision-making when choosing an AI solution
  • 82% identified significant knowledge work in their industry as a key reason why they would consider an intelligent automation platform highly valuable for their organization
  • 71% of respondents expect higher customer satisfaction as a result of AI-powered automation
  • 71% of respondents cited cost savings and operational efficiency as key drivers of AI-powered automation.

“The results of this survey confirm that business leaders in regulated industries are not interested in lagging behind when it comes to AI adoption,” said Kashif Mahbub, chief marketing officer at Ushur. “They are asking incisive questions about value delivery, privacy at scale, data security and a transformed customer experience. AI and GenAI vendors had better start paying attention.”

This high-value enterprise buyer survey reveals that while many still have reservations, leaders within regulated industries also have high expectations of benefits when it comes to AI and generative AI solutions and platforms.

To secure your copy of the survey, download “The State of AI-Powered Automation in Regulated Industries.”

About Ushur

Ushur delivers the world’s first AI-powered Customer Experience Automation™ (CXA) platform purpose-built from the ground up to intelligently automate entire customer journeys end to end. Designed to provide delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of enterprise intelligence. It combines Conversational Automation and Knowledge Work Automation in a secure, no-code, cloud-native SaaS platform to digitally transform every step of the complete enterprise customer experience, from Micro-Engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation solutions are currently in production at some of the leading healthcare and insurance companies across the globe, including Irish Life, Aflac, Unum and Cigna.

Media Contact
Chris Ulbrich
ushur@firebrand.marketing
415 848 9175


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