About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

ibex Wave iX Translate Wins 2024 Generative AI Product of the Year Award

WASHINGTON, Oct. 31, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX Translate has earned the 2024 Generative AI Product of the Year Award, presented by TMC and Generative AI Expo, for helping clients improve the customer experience.

“We are proud to win the Generative AI Product of the Year Award for our leadership in leveraging Gen AI to redefine customer experience,” said ibex CEO Bob Dechant. “Gen AI is changing the CX landscape, and ibex continues to lead the way by pioneering AI solutions that deliver innovative and transformative CX solutions. With ibex Wave iX Translate, businesses can overcome the language barrier, adapt to local accents and nuances, and deliver an amazing customer experience.”

ibex takes a solutions-driven approach to align with specific client needs and deliver real solutions for transformative outcomes. Leveraging ibex Wave iX Translate, agents and customers speak or type in their native language, which is then translated in real-time for understanding by both parties. This AI-powered solution enables two-way conversation in over 150 languages, improving communications and allowing CX organizations to better serve customers effectively, efficiently and cultivate stronger connections.

ibex Wave iX Translate is a new groundbreaking AI-driven, digital-first customer experience solution within the ibex Wave iX solution suite, which comprises three strategic components—AgentAI, CustomerAI, and InsightsAI—and leverages cutting-edge Generative AI technology to deliver the next generation of AI and agent-assisted customer experience.

“I am honored to recognize ibex Wave iX Translate with a 2024 Generative AI Product of the Year Award for its commitment to customer value and innovation, said Rich Tehrani, CEO, TMC. “In the opinion of our judges and editorial team, ibex Wave iX Translate has proven demonstrated excellence in leveraging Generative AI to solve business problems and improve efficiency.”

The 2nd Annual Generative AI Product of the Year Award recognizes companies that have developed applications, platforms, models, and other hardware or software solutions that support and harness the potential of Generative AI to elevate performance within any vertical market segment.

About TMC
TMC provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars and online advertising. Leading vendors trust TMC, FutureofWork, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO#TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at www.tmcnet.com and follow @tmcnet on Facebook, LinkedIn, and X.

About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 175 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

Media Contact:
Dan Burris
ibex
Daniel.Burris@ibex.co

A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/91bd7fdd-f7b6-4e7f-8f89-84714d1f5809


Primary Logo

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.