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Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Mosaicx Executive Wins 2024 CX Leaders Award

OMAHA, Neb., Nov. 25, 2024 (GLOBE NEWSWIRE) -- Mosaicx, a conversational AI pioneer, today announced that President Rebecca Jones has been honored in the 2024 CX Leaders Awards, receiving recognition in the Women in CX category. The Women in CX award celebrates a female leader who has demonstrated exemplary leadership, innovation and influence in the field of customer experience.

Mosaicx Executive Wins 2024 CX Leaders Award

The CX Leaders Awards 2024 is a celebration of the innovators, pioneers and change-makers redefining customer experience. Hosted by CX Today, this prestigious awards program honors leaders driving exceptional customer interactions and forward-thinking strategies and fostering communities that inspire lasting engagement. Judging is based on an individual’s ability to demonstrate leadership, influence, innovation, implementation, advocacy and community engagement.

As president of Mosaicx, Jones has taken a company formed 30 years ago to support call center operations and expertly navigated it into the world of conversational AI. Mosaicx leverages AI to deliver tangible, meaningful outcomes to businesses in the finance, insurance, healthcare, telecommunications, travel and retail industries. Since joining Mosaicx in 2021, Jones has led efforts to reimagine how businesses interact with their customers, delivering improvements in customer retention by up to 10%. With this recognition, Jones joins a distinguished group of industry-leading peers, highlighting her dedication to addressing customer needs and showcasing Mosaicx’ impact on the CX industry.

“I’m deeply honored to receive this prestigious award from CX Today,” said Jones. “This recognition reflects Mosaicx’ collective commitment to drive meaningful customer experiences. I couldn’t be prouder of our team’s dedication to continually raising the bar for innovative and impactful customer interactions.”

See the full list of CX Leaders Awards winners www.cxtoday.com/leaders-awards/winners/.

Mosaicx has been a CX pioneer for more than 30 years, guiding customers to make the right investments based on industry and consumer needs. The company’s journey reflects a deep understanding of the evolving CX landscape and the specific needs of businesses of various sizes and industries. To learn more about Mosaicx, visit www.mosaicx.com

About Mosaicx 
Mosaicx is a cloud-based solution that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx is a part of West Technology Group, LLC, controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO). 

Mosaicx Media Contact 
Megan Nielson 
Communiqué PR 
mosaicxpr@communiquepr.com 
206-282-4923 ext. 233 

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/4bc5f6b4-8b8d-42b3-9e5e-34f6018d6b77


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