About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

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TeleVox Helps Health Systems and Practices Get SMART About Patient Relationship Management at HIMSS® 2025

LAS VEGAS, March 03, 2025 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel patient relationship management (PRM) platforms, will demonstrate SMART Agent – the latest in AI-powered technology that transforms patient experiences – at HIMSS 2025 (booths 4618 and C3718-04), held March 3-6 in Las Vegas.

SMART Agent is TeleVox’s AI-powered virtual assistant that transforms the patient experience by tapping into a dynamic knowledge base to answer patient questions via phone, text, or online chat. Designed to automate, inform and connect, SMART Agent enables patients with self-service options and automates routine tasks to lighten staff workload and put an emphasis back on patient care.

SMART Agent leverages solutions from both TeleVox and Mosaicx, complementary brands under West Technology Group. The companies’ combined services create a compelling product suite for customers, featuring advanced Intelligent Virtual Assistant voice technology and generative AI-powered SMS and chat capabilities. The companies will leverage their combined expertise, product solutions, and expanded verticals to strengthen their market positioning and enable future growth.

In addition to its booth 4618 in the Venetian Expo Center, TeleVox will also have representatives at C3718-04 in the Patient Engagement 365 Pavilion located inside Caesar’s Forum. In this pavilion, TeleVox will present “Revolutionizing Contact Center Efficiencies and Patient Experiences with AI-Powered Technology” on Wednesday, March 5, 2025, at 11:30 AM PST.

“For the benefit of your patients and your staff, it’s time for healthcare organizations to get smarter about their use of AI for patient relationship management,” Vijay Verma, Vice President of Product said. “At HIMSS, we look forward to showcasing how TeleVox’s SMART Agent streamlines operations, improves staff efficiency, and enhances overall patient satisfaction.”

TeleVox will also co-sponsor the HIMSS25 Blood Drive, where attendees can not only help patients in need through a donation, but also find out their blood type, receive a mini-physical, and earn a free gift while supporting the local community.

About TeleVox
TeleVox is a leading provider of omnichannel digital patient relationship management technology. Our solutions are used by more than 7,000 healthcare organizations—from hospitals and health systems to community health centers—to engage, educate, and empower patients throughout their care journey. Our patient relationship management platform integrates with the electronic health record (EHR) to support automated, personalized, two-way interactions with patients. And our pharmaceutical team partners with life science companies to develop strategic disease state awareness, education, and vaccination reminders by reaching more patients through customized communication. All of these exchanges are possible via text, virtual assistant, interactive voice response (IVR), email, and postcards. For 30 years, TeleVox has helped preserve care continuity, reduce the operational burden on staff, and drive revenue while making the healthcare communication process easier for everyone. TeleVox is part of West Technology Group, LLC controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO). Learn more at www.televox.com.

Contacts
Hilary Cooper
Head of Marketing, TeleVox/Mosaicx
Hilary.Cooper@televox.com

Owen Serey
Management Supervisor – PR, Mower
OSerey@mower.com


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