About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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WestCX Launches Secure Messaging and Dynamic QR Innovation at Becker’s 2025

OMAHA, Neb., Sept. 30, 2025 (GLOBE NEWSWIRE) -- WestCX, part of the West Technology Group, today announced the launch of its Rich Communication Services (RCS) and Dynamic QR capabilities at the Becker’s Health IT + Digital Health + RCM Annual Meeting (Booth 617). Available through its TeleVox and Mosaicx brands, these innovations help healthcare providers, payors, and life sciences organizations improve patient engagement, reduce costs, capture more revenue, and meet the strictest compliance standards.

Measurable Outcomes
RCS and Dynamic QR are designed to address the dual pressures of clinical excellence and financial performance. Early deployments have delivered:

  • 50–80% higher conversions compared to SMS/email
  • ~20% revenue uplift from fewer no-shows and improved adherence
  • 3× engagement increases through branded quick replies and interactive features
  • Full compliance with HITRUST, HIPAA, SOC 2, and PCI standards

“The convergence of regulatory demands and clinical expectations has never been greater,” said Sam Meckey, president of WestCX. “RCS and Dynamic QR give health organizations the ability to lower costs, boost outcomes, and capture revenue without ever compromising compliance.”

For clinicians, these solutions reduce manual outreach and support better adherence. For operational and financial leaders, they mean greater margin protection, auditability, and faster ROI.

“This is part of our larger vision to make every patient or member interaction secure, intelligent, and predictive,” Meckey added. “It’s how WestCX is helping healthcare move from transactional communication to personalized, AI-native engagement.”

Live at Becker’s
WestCX’s TeleVox team will demonstrate RCS and Dynamic QR at Booth 617 during Becker’s Health IT + Digital Health + RCM Conference in Chicago (September 30–October 3). Attendees can see firsthand how these tools transform clinical workflows, revenue cycle operations, and patient engagement.

Can’t attend Becker’s? Schedule a virtual demo at www.televox.com/request-a-demo/.

About WestCX
WestCX, under the West Technology Group, LLC portfolio, is a cloud-based technology partner providing AI-powered omnichannel solutions. The WestCX brand includes Mosaicx and TeleVox, solutions that automate interactions and optimize engagements, improving efficiency and customer and patient satisfaction. With over 30 years of experience delivering enterprise CX solutions, the company’s expertise includes innovative digital patient relationship management and conversational AI solutions. West Technology Group is controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO).

Media Contact
Lucy Meneghello
Communiqué PR
TeleVoxPR@communiquepr.com
206-282-4923 ext. 129


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