About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Geeky News Unveils In-Depth Exploration of the Financial and Operational Advantages of Advanced IVR Systems

By: IssueWire

Surrey, United Kingdom Dec 12, 2023 (Issuewire.com) - Geeky News, a leading technology and lifestyle journal, is pleased to announce the publication of its latest article. Titled "Cutting Costs without Cutting Corners: The Benefits of Efficient IVR Systems in Banking and Utilities." The article delves into the pivotal role of Interactive Voice Response (IVR) systems in enhancing customer service. It discusses how it reduces operational costs and transforms the customer experience in the banking and utility sectors.

The article addresses the critical importance of impeccable customer service, particularly in industries such as utilities and banking. It emphasises that clear communication is crucial for maintaining happy consumers. It also helps adhere to industry regulations and fulfill commitments made to clients.

Geeky News highlights the Interactive Voice Response (IVR) system as a frontline player in customer interactions. It sheds light on its role in addressing inquiries efficiently. 

In addition, the article goes beyond customer satisfaction. It reveals the significant cost-saving benefits and operational efficiencies that result from investing in state-of-the-art IVR systems.

Key Highlights from the Article:

The High Cost of Inefficiency: Traditional call centres in banking and utilities often face inefficiencies in handling inquiries, leading to customer attrition and increased operational costs.

Benefits of an Efficient IVR System: The article explores how an efficient IVR system can reduce staffing costs, lower average handle time, improve first-call resolution, and provide 24/7 customer service.

Investing in Automation for Data-Driven Cost Reduction: Geeky News talks about how the advent of artificial intelligence (AI) and machine learning has propelled IVR systems into a new era. Before the deployment of these advanced systems, comprehensive testing is imperative to ensure seamless functionality.

IVR Testing services play a pivotal role in this phase, ensuring the flawless operation of the system. IVR Testing services, such as those offered by Occam Global, offer expertise in identifying and resolving potential issues with a business's IVR system. Such services allow businesses to improve the reliability and efficiency of their IVR systems.

Financial Benefits: The article underscores the financial benefits of IVR systems, including their ability to gather and analyse data, proactively address customer concerns, and improve service quality while decreasing costs.

Geeky News emphasises that while an IVR system represents a significant investment, the returns on this investment are manifold. The article concludes by stating that in a world where customer loyalty depends on service quality, an efficient IVR system is not a luxury but a necessity that can pay dividends far into the future.

Read the full article at: https://www.geekynews.co.uk/benefits-ivr-systems-banking-utilities/ 

Media Contact

Geeky News


press@geekynews.co.uk

+44 20 3800 1212

Parallel House, 32 London Road Guildford, Surrey

https://www.geekynews.co.uk/

Source :Geeky News

This article was originally published by IssueWire. Read the original article here.

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