New Dawn Risk selects Novidea’s insurance management platform to drive operational efficiencies and growth

March 05, 2025 at 08:00 AM EST

--News Direct--

Novidea announces that New Dawn Risk has selected its cloud-native, data-driven insurance management platform to streamline operations, drive sustainable growth across the business, and better serve its customers. New Dawn Risk has also invested in Docomotion’s (a Novidea company) document generation solution to further enhance operational efficiency and deliver an improved client experience.

New Dawn Risk is an independent specialist Lloyd’s insurance broker, focusing on professional and financial lines and cyber. They work with retail and wholesale insurance brokers in the United States and internationally to provide expert solutions for complex and unique risks.

Adopting Novidea's insurance management platform marks a major step forward for the broker. Its end-to-end capabilities will enable New Dawn Risk to optimise every aspect of the broking lifecycle, from initial inquiry to quotation, policy issuance, risk management, and claims handling. The addition of Docomotion streamlines its documentation processes, ensuring seamless document generation and reducing manual effort.

This investment in technology aligns with the specialist broker’s commitment to embracing digital solutions in the London Market, positioning the firm to prepare for Lloyd’s Blueprint Two and other future market initiatives. Coupled with 360-degree reporting on their clients and real-time analytics across the business, New Dawn Risk is primed to deliver greater value.

Connie Dyson, New Dawn Risk's COO, said: “Partnering with Novidea reflects our dedication to innovation and client-centric service. The Novidea insurance management platform, combined with Docomotion, will transform the way we do business, providing invaluable insights, automating critical processes, and ensuring we can more effectively comply with market digital transformation initiatives such as Lloyd’s Blueprint Two and CDR.”

“Our current systems have been curtailing our growth, as they are not fully integrated, slowing down processes and requiring rekeying. Novidea’s platform, alongside Docomotion’s document automation, will not only drive efficiencies but also enable us to report across the business for the first time and pursue growth opportunities from client-data insights.”

Jeff Heine, Chief Revenue Officer at Novidea, stated: “We are very excited to partner with New Dawn Risk on their journey to drive informed decision-making, operational efficiencies, and an unparalleled client experience. Integrating Docomotion into their toolkit will further underscore their commitment to delivering value and innovation to their clients. It is great to see London Market brokers of all shapes and sizes benefiting from the Novidea insurance management platform.”

About Novidea

Novidea is the leading Insurtech provider of a cloud-native, data-driven insurance management system. With its open API architecture, Novidea enables brokers, agents, MGAs, and carriers to modernize and manage the customer journey end-to-end and drive growth across the entire insurance distribution lifecycle. Novidea's streamlined and automated platform fully integrates front, middle, and back offices. The Novidea platform boosts operational efficiency while providing a seamless digital experience for team members and customers alike. Insurance businesses benefit from a 360-degree view of customers and policies and can access data and actionable insights anytime, anywhere, and on any device. Novidea supports more than 100 customers across 22 countries. For more information, please go to www.novidea.com.

About New Dawn Risk

New Dawn Risk Group is a specialist London Market-based insurance intermediary. It places complex liability and other specialty insurance and reinsurance risks with insurers in all major markets including Lloyd’s and the London Market, Bermuda, DIFC, Singapore and other international insurance and reinsurance markets. New Dawn Risk provides clients with expert risk management advice, insurance policy placement for difficult, complex and hard-to-place risks, and claims administration and resolution. The broker works with international intermediaries and insurers on specialty product development, program design and risk placement services for individual corporate risks, portfolio facilities and reinsurance treaties. New Dawn Risk also works directly with insureds in the UK and the EU. For further information, please visit: www.newdawnrisk.com