About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Eliatra Launches Enterprise-Grade Support Framework as OpenSearch Adoption Accelerates

By: Newsfile

Four-tier service framework delivers 24/7/365 coverage, guaranteed SLAs, and direct access to OpenSearch maintainers.

Dublin, Ireland--(Newsfile Corp. - August 29, 2025) - Eliatra, a founding member of the OpenSearch Software Foundation and leading contributor to the OpenSearch ecosystem, today announced the expansion of its enterprise support services for OpenSearch deployments. The comprehensive support portfolio includes four-tiered service packages and specialized professional services designed to meet the diverse needs of organizations deploying mission-critical search and analytics solutions.

Enterprise-Grade Support for Mission-Critical Systems
As open source software becomes increasingly central to business operations, organizations require reliable support structures for their production environments. Eliatra's new support framework addresses key enterprise concerns around setup, configuration, system integration, production issues, and bug resolution with guaranteed service level agreements.

"When businesses deploy OpenSearch for mission-critical data and processes, they need confidence that expert help is available when they need it most," said Jochen Kressin, Director and Co-Founder at Eliatra. "Our comprehensive support services provide that assurance, backed by our team's deep expertise as core OpenSearch contributors and maintainers, with guaranteed SLAs and direct access to the people building the technology."

Comprehensive Support Framework
Eliatra's support packages range from web-based assistance to 24/7/365 enterprise coverage, with services starting at €5,000/$5,495 for classic web-based support and extending to large deployments requiring 24/7 support. The company's support framework addresses critical enterprise needs with guaranteed SLAs, priority classification systems (P1 mission-critical, P2 key features unusable, P3 not operating as documented), and direct access to OpenSearch maintainers for bug resolution.

Key support features include:

  • Enterprise-Grade Response: Rapid response to issues including 15-minute response times for critical situations, with direct access to the team and yearly health checks, available 24x7x365
  • Bug Handling: Support engineers work directly with OpenSearch maintainers to identify and fix encountered bugs
  • Snapshot Services: Custom OpenSearch snapshots provided when bugfixes don't make official releases in time
  • Enhanced Documentation: Access to specialized knowledge base and documentation resources

All services are delivered from Eliatra's support centers in Ireland and the United States, ensuring comprehensive coverage around the world.

Professional Services and Migration Expertise
Beyond traditional support, Eliatra offers migration services from Elasticsearch to OpenSearch, custom development for specialized functionality, and the Eliatra OpenSearch Distribution (EOD) - a secure enhancement offering 100% compatibility with standard OpenSearch and long-term support.

Deep OpenSearch Expertise
Eliatra brings unparalleled expertise as a founding member of the OpenSearch Software Foundation with three team members ranking in the top 4 on the OpenSearch contributors leaderboard.

To learn more about Eliatra's support packages, visit https://eliatra.com/support/

About Eliatra
Eliatra is a leading provider of OpenSearch solutions, offering enterprise-grade support, professional services, and custom development for organizations worldwide. As a founding member of the OpenSearch Software Foundation, Eliatra plays a key role in shaping the future of open-source search technology. Its product suite includes advanced solutions for modern search and analytics environments - from managed OpenSearch hosting to secure, AI-powered platforms.

Media Contact

Gemma Caesar EMAIL: press@eliatra.com WWW: eliatra.com

Address: 77 Lower Camden Street Dublin, D02 XE80, Ireland.

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/264426

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