About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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Ednetics Earns High Customer Satisfaction Score

Net Promotor Score Shows Excellence in Customer Service

Ednetics, a leading technology solutions provider for education, state, and local government communities, announced the results of their customer satisfaction survey aimed at measuring customer experience through the Net Promotor Score Survey. The NPS survey is designed to capture a customer's "willingness to recommend" while providing industry benchmarks for companies wanting to focus on customer service.

At 75% NPS®, Ednetics soars above the technology services industry average of 40% NPS® in 2022. This indicates a strong commitment to exceptional customer service, featuring swift problem resolution and a responsive attitude.  

"This accomplishment was made possible by the dedicated work of the entire Ednetics team and their relentless pursuit of exceeding customer expectations," said Aaron Torres, Chief Services Officer at Ednetics. "As a company, we use this survey as a tool to help us continually improve customer service and experience." 

The Ednetics team takes pride in delivering reliable solutions to customers and striving to deliver the best solutions possible "It's humbling to know that our customers acknowledge our hard work and efforts," said Will Stowe, Chief Operations Officer. "We're grateful for their continuous support and recognition."

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Ednetics brings advanced technology services and solutions to education and public sector communities across the western United States. The company focuses on opportunities to improve education and government settings through network, communications, physical security, storage, and facilities architectures. The Ednetics team believes that when people have access to environments supportive of connection, information flow, and learning they can be inspired to do great things. For more information, visit https://www.ednetics.com.

Contact Information:
Sarah Kestler
Marketing & PR Manager
sarah.kestler@ednetics.com
208-916-8855
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Original Source: Ednetics Earns High Customer Satisfaction Score
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