Forum Earns Record Customer Satisfaction Scores Again for 2025

By: PRLog

April 22, 2026 at 23:12 PM EDT

ⓘ This article is third-party content and does not represent the views of this site. We make no guarantees regarding its accuracy or completeness.

CHICAGO - April 22, 2026 - PRLog -- Forum Extended Care Services announced the results of its annual customer satisfaction survey, achieving 99% overall satisfaction in 2025 and reinforcing its consistent track record of high performance across long-term care pharmacy services.

The survey included 104 responses, evaluating Forum's performance across three core areas: pharmacy operations, customer service, and consulting/on-site support.

Results showed strong performance across all categories, with consulting and on-site services emerging as the highest-performing service area, followed by customer service and pharmacy operations.

Customer feedback highlighted the responsiveness and reliability of Forum's team, particularly in time-sensitive situations and day-to-day support.

"Service is at the core of how we operate," said Brian Kramer, RPh, MBA, President & CIO of Forum. "Our success is directly tied to the success of the providers we serve." Forum's annual survey is a key component of its continuous improvement efforts, helping identify both strengths and opportunities to enhance service.

With increasing complexity across long-term care environments, Forum's consistent performance reflects a model designed to support both clinical care and operational efficiency.

To access survey highlights, visit forumpharmacy.com/education-resources.

Contact
Pamela Kramer
***@forumpharmacy.com

Photos: (Click photo to enlarge)

Source: Forum Pharmacy

Read Full Story - Forum Earns Record Customer Satisfaction Scores Again for 2025 | More news from this source

Press release distribution by PRLog

Report this content

If you believe this article contains misleading, harmful, or spam content, please let us know.

Report this article

Symbol	Price	Change (%)
AMZN	263.99	+8.91 (3.49%)
AAPL	271.06	-2.37 (-0.87%)
AMD	347.81	+42.48 (13.91%)
BAC	52.05	-0.42 (-0.80%)
GOOG	342.32	+4.57 (1.35%)
META	675.03	+15.88 (2.41%)
MSFT	424.62	+8.87 (2.13%)
NVDA	208.27	+8.63 (4.32%)
ORCL	173.28	-3.00 (-1.70%)
TSLA	376.30	+2.58 (0.69%)

Symbol

Price

Change (%)

AMZN

263.99

+8.91 (3.49%)

AAPL

271.06

-2.37 (-0.87%)

AMD

347.81

+42.48 (13.91%)

BAC

52.05

-0.42 (-0.80%)

GOOG

342.32

+4.57 (1.35%)

Forum Earns Record Customer Satisfaction Scores Again for 2025

More News

Recent Quotes