Datatel Announces Integration to Paymentus to Deliver Seamless, Secure IVR Payment Integration

May 28, 2025 at 05:01 AM EDT

This latest integration adds to Datatel’s growing list of supported platforms, extending its compatibility with a wide range of payment processors, billing systems, and enterprise software.

(PRUnderground) May 28th, 2025

Datatel Communications Inc. / Datatel Inc. in Canada, a leading provider of secure IVR (Interactive Voice Response) Payment solutions, is excited to announce a new integration with Paymentus, a premier electronic billing and payment platform. This collaboration enables businesses using Paymentus to leverage Datatel’s advanced CryptoIVR IVR Payment technology, offering customers a secure, automated, and 24/7 pay-by-phone experience.

This latest integration adds to Datatel’s growing list of supported platforms, extending its compatibility with a wide range of payment gateways, billing systems, and enterprise software. Organizations already using Datatel benefit from its proven ability to integrate with multiple technologies and streamline payment operations across diverse industries.

Enhancing Payment Security and Efficiency

Businesses must balance operational efficiency with stringent security standards. Traditional phone payment methods often involve manual processes that expose companies to significant risks, such as data breaches and compliance issues. By integrating Datatel’s CryptoIVR with Paymentus, businesses can automate phone payments, ensuring that staff no longer handle sensitive credit card information. This shift not only enhances security but also streamlines operations and improves compliance with PCI DSS regulations.

Key Benefits of the Integration

Automated, Secure Payments: Customers can make payments over the phone without live agent assistance, reducing the risk of human error and enhancing data security.
PCI Compliance Simplified: By removing staff from the payment process, businesses can more easily meet PCI DSS requirements, reducing the scope and complexity of compliance efforts.
Seamless Integration: The CryptoIVR solution integrates smoothly with Paymentus’ platform, ensuring a cohesive user experience and streamlined payment processing.
Improved Customer Experience: Offering a secure and convenient payment option enhances customer satisfaction and trust.

About Paymentus

Go to: https://www.paymentus.com/about/

Learn More

To discover how this integration can benefit your business, please visit www.datatel-systems.com or contact us at 1-800-831-6660.

About Datatel Inc

Working For Your Success!

At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers payment ecosystems and advocating for payment security standards globally.

Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.

Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.

At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come

Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.

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