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About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

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Revolutionary AI Voice Assistant Guarantees SMEs Never Miss a Call

By: Zexprwire

London, UK, 18th December 2024, ZEX PR WIRE, OnRiseAI is proud to announce the launch of Agent OnRise, an advanced AI voice assistant designed to help small and medium-sized enterprises (SMEs) transform their inbound call management. With 24/7 conversational AI, Agent OnRise ensures businesses never miss an important call—day or night.

Research shows that SMEs miss nearly 47% of their inbound calls, leading to an average annual revenue loss of up to $130,000. Agent OnRise aims to solve this critical pain point by providing businesses with an always-on, AI-powered solution that enhances customer satisfaction and significantly reduces operational costs.

“Every missed call is a missed opportunity,” said Jon Billington, Founder of OnRiseAI. “Agent OnRise gives SMEs the tools they need to capture those opportunities, deliver exceptional service, and focus on what truly matters, growing their business.“

The Problem SMEs Face:

Inbound calls remain a key channel for customer interactions. However, SMEs often lack the resources to manage high call volumes or provide consistent after-hours coverage. This results in:

  • Missed sales opportunities.

  • Frustrated customers unable to connect when they need help.

  • Increased operational strain on small teams.

Agent OnRise solves these challenges by offering an intelligent AI assistant capable of handling customer inquiries, booking appointments, and even qualifying leads in real-time.

Key Features and Benefits of Agent OnRise:

  1. Human-like Conversations: Agent OnRise uses advanced natural language processing (NLP) to deliver seamless, natural interactions that mimic human agents.

  2. 24/7 Availability: No missed calls, no missed opportunities. Your business is always reachable—even on weekends or holidays.

  3. Multilingual Support: Coverage in 32 languages, enabling businesses to expand their reach globally.

  4. Seamless CRM Integration: Automatically sync call data and customer interactions with existing systems, ensuring accurate and streamlined records.

  5. Custom Performance Dashboards: Monitor call performance, missed call rates, and customer engagement in real time.

To learn more about how conversational AI can handle after-hours calls, visit our blog: Conversational AI for After-Hours Call Handling.

Proven Results Across Industries:

Businesses in industries such as healthcare, real estate, and professional services are already experiencing measurable success with Agent OnRise.

  • Dental Practices: Practices using Agent OnRise have increased appointment bookings by 40% and reduced missed calls by 60%, leading to higher patient satisfaction and improved revenue.

  • Real Estate Agencies: Agents no longer miss potential buyers’ inquiries, leading to faster property transactions and better customer experiences.

“Since implementing Agent OnRise, our missed calls have dropped significantly, and we’ve been able to convert more inquiries into confirmed bookings. It’s been a game-changer for us,” said Nigel Peters, owner of Elite Accountants.

About OnRiseAI:

OnRiseAI is a London-based AI automation company specialising in innovative tools that help SMEs enhance customer service, streamline operations, and drive growth. From AI voice assistants to lead reactivation tools, OnRiseAI combines cutting-edge technologies like natural language processing (NLP) and large language models (LLMs) to deliver smarter, more efficient solutions.

For more insights, visit https://agentonrise.com.

Schedule a demo today to see how Agent OnRise can revolutionise your customer service and improve your bottom line.

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