Verint Wins Customer Experience/Customer Engagement ISV Connect Partner of the Year in 2023 Zoom Partner Awards

Award Honors Verint for Excellence in Partner Sales

Verint^® (NASDAQ: VRNT), The Customer Engagement Company^®, is a recipient of the 2023 Zoom Partner Awards from Zoom Video Communications, Inc. which recognizes the company's impactful achievements and ingenuity. Verint was named Customer Experience/Customer Engagement (CX/CE) ISV Connect Partner of the Year at Zoomtopia Partner Connect in San Jose, Calif.

Partner Connect is a partner-focused event at Zoomtopia designed to inform and inspire partners on Zoom’s vision. Here, partners can learn how to elevate their Zoom practice, take advantage of new program updates, and celebrate their successes. The award program recognizes organizations that have strategized impactful business plans with Zoom, resulting in increased alignment and distinguished sales and marketing accomplishments.

“At Zoom, we recognize the tremendous value our partners bring to both our company and customers, which is why we are excited to highlight their ongoing commitment and dedication to Zoom through our annual Partner Awards,” said Todd Surdey, head of global channel and business development at Zoom. “Zoom’s partners are pivotal as we continue to expand our all-in-one intelligent collaboration platform. From Zoom Contact Center, Zoom Team Chat, Zoom Phone, and more, our partner community has worked tirelessly to help customers stay connected. We commend their innovation, dedication, and exceptional results.”

In 2022, Verint and Zoom launched two technology integrations to help organizations meet rising customer expectations and elevate customer experiences. Verint Compliance Recording was integrated with Zoom Phone and Zoom Meetings to help businesses capture, archive, analyze, retrieve and ensure compliance for customer interactions. The Verint and Zoom partnership was expanded through the integration of Verint’s open platform to Zoom Contact Center and its rich set of APIs to deliver workforce engagement and improve employee experience and performance among the contact center, back-office and branch teams.

“Verint is honored to be recognized as a leading partner by Zoom,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Since expanding our long-standing partnership with Zoom last year, our customers have benefitted from the power of our combined offerings delivered through an open platform to help them close the engagement capacity gap and deliver exceptional customer experiences.”

Visit Verint.com to learn more.

About Verint

Verint^® (NASDAQ: VRNT) helps the world’s most iconic brands continuously elevate the customer experience (CX) and reduce operating costs. More than 10,000 organizations in 175 countries – including over 85 of the Fortune 100 companies – rely on Verint’s open customer engagement platform to harness the power of data and AI to maximize CX automation.

Verint, The Customer Engagement Company^®, is proud to be Certified^™ by Great Place To Work^®. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2023, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

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