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Why Concentrix (CNXC) Shares Are Getting Obliterated Today

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What Happened?

Shares of customer experience solutions provider Concentrix (NASDAQ: CNXC) fell 9.1% in the afternoon session after the company reported mixed third-quarter results and cut its full-year earnings forecast. 

For its third quarter of 2025, revenue of $2.48 billion slightly beat analyst expectations, but adjusted earnings per share (EPS) of $2.78 missed the consensus estimate of $2.87. The main concern for investors, however, was the company's outlook. Management lowered its full-year adjusted EPS guidance to a midpoint of $11.17, a 4.1% decrease and below Wall Street's prior estimates. The weaker earnings and reduced forecast signaled potential challenges ahead, leading to a significant drop in the stock price.

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What Is The Market Telling Us

Concentrix’s shares are very volatile and have had 23 moves greater than 5% over the last year. In that context, today’s move indicates the market considers this news meaningful but not something that would fundamentally change its perception of the business.

The biggest move we wrote about over the last year was 6 months ago when the stock gained 38% on the news that the company reported impressive first quarter 2025 results which beat analysts' EPS and EBITDA expectations. Adjusting for currency swings, revenue managed to inch up a bit, with momentum driven by demand for the company's AI offerings, and this could partly be responsible for the improved market optimism. 

Adding to the positive aspect, it slightly lifted its revenue guidance for the full year, given the outperformance recorded during the quarter. Overall, this quarter had some key positives.

Concentrix is up 13.2% since the beginning of the year, but at $49.30 per share, it is still trading 24.2% below its 52-week high of $65.04 from March 2025.

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