Glean Assistant delivers new personalization and agentic intelligence that adapts to each employee’s way of working, while enhanced platform capabilities enable more powerful Glean Agents for enterprise-wide AI adoption - all underpinned by the new Enterprise Graph

Work AI leader Glean today unveiled the third-generation Glean Assistant - an AI extension of you at work - now capable of deeply personalizing results and actions uniquely for every employee, and accomplishing complex agentic tasks without advanced prompt engineering. Glean also announced significant expansions to its Work AI platform, introducing new SDKs, and MCP capabilities that give enterprises the openness, interoperability, and context they need to build, extend, and operationalize powerful AI agents at scale.

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Glean's Work AI Platform

Underpinned by Glean’s new Enterprise Graph, these innovations move organizations closer to the vision of the superintelligent enterprise, where AI is embedded into every workflow to deliver faster, more accurate, and more autonomous work.

Enterprise Graph: The Core Context Layer for Enterprise AI

Glean’s vision is to enable AI that truly understands the enterprise - its data, its people, and its processes. At the core of this vision is Glean’s expanded Enterprise Graph, the intelligence layer that builds a dynamic understanding of how work happens across the enterprise.

The Enterprise Graph captures relationships between people, content, workflows, and applications - combining Glean’s existing knowledge graph, which understands company-wide systems and information, with a personal graph for each employee that reflects their projects, collaborators, and work style. Together, this forms a living map of enterprise context.

Though invisible to users, the Enterprise Graph powers every experience in Glean - from personalization to agentic execution - and is what makes Glean’s AI truly enterprise-ready, delivering the context, structure, and nuance needed to achieve meaningful outcomes with AI.

Glean Assistant: Your Personal Agent

Most AI assistants are generic, disconnected from the enterprise context that gives work meaning, and know nearly nothing about the users using them or the work they are trying to accomplish beyond a given chat session. As a result, they answer questions and summarize information but rarely provide true guidance, often forcing employees to upload documents, master prompt engineering, and try to describe the tone of voice they want to get useful results.

Glean Assistant now delivers advanced personalization, contextual awareness, and true agentic intelligence - uniquely for every employee in the organization. It doesn’t just respond - it understands goals, creates its own plans, and carries out complex, multi-step work, adapting as it goes. Without requiring advanced prompt engineering, Glean Assistant acts as an intuitive partner that can think, decide, and execute, delivering complete outcomes tailored to each employee’s way of working.

• Personal
  • A personal graph that truly knows you. Glean builds a new personal graph, part of its Enterprise Graph, for every employee, understanding their tasks, projects, collaborators, and unique work style. This allows Glean Assistant to truly know each individual, delivering experiences that feel like a natural extension of a user’s work.
  • Writing that reflects context and voice. Glean Assistant learns each employee’s tone-of-voice for different writing use cases, adapting to the type of work and the medium - whether drafting an email, a document, or a message. Drawing on an employee’s past work across 100+ connected applications, it generates content that is natural, sharp, and authentic, eliminating the need to rewrite AI-generated text just to make it sound human.
  • Canvas: a new interactive workspace for creation and quality. Canvas enables employees to edit content inline while also guiding them to develop stronger writing skills. It turns writing into an interactive dialogue to move from idea to publish-ready content faster with guidance to improve clarity and equity. Canvas empowers entire organizations, including writers and non-writers, to produce polished work at scale.
  • Choice and flexibility to match the task at hand: Employees can control their Assistant experience, choosing between faster responses and extended thinking depending on the depth and complexity of their query. They will also be able to choose the LLM family based on organizational preferences or to optimize a response.
• Agentic
  • Second-generation agentic engine. Glean’s Agentic Engine 2 delivers expansive performance gains across writing, data analysis, and tool use, but its real power comes from how it uses the Enterprise Graph. By treating the graph as a first-class signal throughout the agent experience, it enables adaptive planning, smart tool use, and cross-system execution that reflects how work actually gets done.
  • Your personal agent, right inside Glean Assistant. Glean Assistant now reasons through multi-step challenges, gathers the right information, and refines its approach until it produces complete, actionable outcomes. For complex problems requiring parallel work, it orchestrates sub-agents to run simultaneously and deploys scouts to uncover new information, continuously adapting until the goal is achieved.
  • No prompt engineering or agent creation required. Tasks that used to require multi-paragraph prompts or complex agent creation now just happen in Assistant. Users can just describe simply the outcome they want and get the result, freeing users from the fatigue of having to create and iterate the perfect prompt to get useful outputs from AI.
  • Asks clarifying questions when context is missing. When Glean Assistant realizes that it does not have the proper context or cannot answer requests correctly, it evaluates its own response for completeness and accuracy. If needed, it will ask clarifying questions and adapt its plan to reach the goal.
  • Determines what knowledge is needed, spanning every system and source. Glean Assistant agentically determines what sources are needed across both company and web data and consolidates them into a single response. When information is stored in images, Glean will understand the content and surface insights alongside other data sources.

More Powerful AI Agents, Built on an Open Platform

While Glean Assistant makes work personal, contextual, and agentic for every employee, enterprises also need agents that can take on bigger challenges and drive work end-to-end. Until now, agent builders have been constrained by fragmented tools, limited data access, and closed ecosystems that stifle innovation.

Glean is changing that with new platform capabilities that make Glean Agents more powerful than ever, adding richer actions, MCP directory and host support, and more intuitive ways to build and deploy agents. Together, these upgrades deliver the openness, interoperability, and flexibility enterprises need to scale agentic intelligence across every workflow, moving organizations closer to the vision of the superintelligent enterprise.

• Everyone can vibe code agents. The upgraded builder makes agent creation as simple as chatting, so anyone (not just developers) can create and refine agents. Now everyone can experience the benefits of vibe coding to augment work, without needing to understand or interact with code.
• Dramatically expanded actions across the enterprise. Glean now supports 100+ new native actions in connected applications and adds host support for MCP, giving agents a dramatically larger surface area to operate. Agents can now take action across more enterprise tools - from Slack and Microsoft to Salesforce, GitHub, Google, and more.
• MCP directory and host support. Glean now offers a curated directory of 20+ validated, popular MCP servers that are easy to configure and ready to use. Enterprises can also bring their own MCP hosts, unlocking new data, actions, and agent-to-agent collaboration across the enterprise.
• Openness and interoperability by design. Glean gives developers full freedom to choose their preferred models, frameworks, and tools while enforcing consistent permissions, security, and governance at scale.
• APIs and SDKs with new agentic capabilities. All of the new personalization and reasoning features in Glean Assistant are now available through Glean’s Chat API, giving developers the ability to embed agentic intelligence directly into their own apps and workflows.

“The future of work is the superintelligent enterprise, where AI understands people and organizations deeply enough to transform how work gets done. At Glean, we’ve built the Enterprise Graph to make that future real, giving Glean Assistant the context to act as a true teammate. With today’s announcements, Glean is setting a new standard for AI at work - assistants that are deeply personal and adapt to every employee, and powerful, interoperable agents that drive work forward with trust and reliability.” - Arvind Jain, Founder & CEO, Glean

“Enterprise adoption of agentic AI is becoming a strategic pillar for CIOs seeking to modernize workflows and rethink productivity at scale. What distinguishes Glean’s latest assistant and platform evolution is not just the technical sophistication, but the emphasis on personalization, interoperability, and outcome-driven orchestration. This signals a shift from isolated use cases to scalable agentic intelligence embedded directly into enterprise systems, a core tenet of where enterprise AI is heading.” - Nick Patience, VP & Practice Lead, AI Platforms, Futurum

Availability:

• Available Today: Enterprise Graph, personal graph, Agentic Engine 2 (Assistant only), third-generation Glean Assistant, schedule agents, featured agents, all knowledge queries, fast and extended thinking modes, deep research, contextual image understanding, agent version control, agents respond to user inputs, enhanced Chat API
• Beta: Personalized writing, conversational agent builder, Assistant routes requests to agents automatically, agents toolkit, remote MCP servers, agent looping
• Coming Soon: Glean Canvas, 100+ new actions, MCP Directory, LLM model choice in Glean Assistant, Agents (Agentic Engine 2)

Learn More:

• Register for today’s virtual Glean:LIVE event, taking place at 9:30 AM PT, to learn more
• Blog: Accelerating the journey to the superintelligent enterprise: New Enterprise Graph, Third-generation Assistant, and Agent superpowers in Glean

About Glean

Glean is the Work AI platform that helps everyone work smarter with AI. Glean Assistant gives every employee a powerful enterprise AI assistant that connects to and understands company data via Glean’s Enterprise Graph, and Glean Agents empowers everyone to create, use, and manage AI agents using natural language. Powered by Glean’s search and agentic engine, Glean’s agents automate work across the organization at scale, while ensuring permissions enforcement, full referenceability, governance, and security. With over 100 connectors, LLM choice, APIs for customization, and no need for costly professional services, Glean delivers scalable, turnkey implementation of a complex AI ecosystem on one horizontal platform.

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