Thunk.AI addresses primary blocker to enterprise adoption of AI agents; publishes industry-leading 97.3% AI Fidelity score

Thunk.AI today announced the release of a new “Hi-Fi” benchmark designed to rigorously measure the reliability of AI agentic automation. The benchmark models enterprise document workflow processes that traditionally require tedious human work. Thunk.AI also published its September 2025 benchmark implementation results, achieving an industry-leading 97.3% AI Fidelity score.

Broad customer interest in automating business processes with AI agents has run into a significant hurdle: the lack of demonstrable AI reliability, including accuracy and consistency. Thunk.AI’s new benchmark offers a standardized, transparent, and flexible framework for evaluating AI automation systems. This functions as a crucial tool for businesses seeking to leverage AI agents for productivity gains while mitigating the risks associated with unreliable AI automation.

"Our adoption of AI depends on one thing above all: trust in automation. Thunk.AI’s benchmark and results earn this trust with data, not hype" – Matt Brown, Director of Analytics, EBSCO Inc.

This benchmark is the first in a series created by Thunk.AI with four key goals: (1) to provide a realistic example of a business process well-suited for AI agentic automation; (2) to offer transparent data, instructions, and evaluation guidelines for broad adoption and comparison; (3) to allow for flexible adjustments through built-in variations and alternatives; and (4) to establish meaningful metrics for measuring the reliability of AI solutions and making informed adoption decisions.

At a time when the broader AI agent automation industry is feared to be entering a “trough of disillusionment” due to marketing over-hype, this benchmark and the demonstrated high-reliability implementation from Thunk.AI provide a path forward for rapid adoption of AI agentic automation in enterprise environments.

“Thunk.AI gives us confidence to run AI in production because it delivers reliable results and is straightforward to use” – Logan Thideman, IT Director at Environmental Dynamics, Inc.

About Thunk.AI

Thunk.AI is an AI-native technology platform company based in Seattle, WA. The company’s flagship product is a modern AI agentic platform for enterprise workflow automation. It provides a unique no-code design and testing environment for the development of complex business workflows, and an AI-native execution platform that optimizes reliability, consistency, and enterprise AI governance. The combination of rapid iterative development and reliable execution maximizes time-to-business-value for enterprise customers.

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Our adoption of AI depends on one thing above all: trust in automation. Thunk.AI’s benchmark and results earn this trust with data, not hype