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Articles published by Five9

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Five9 Wins 2024 Aragon Research Innovation Award for AI Contact Centers
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Five9 Named to Computerworld’s 2025 List of Best Places to Work in IT
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Five9 Launches Industry’s First Pre-Built Bi-Directional Presence Feature for Microsoft Teams
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Five9 Appoints Sagar Gupta to Board of Directors, with Backing from Anson Funds and Scalar Gauge Fund
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Gen Z Wants Brands to Level Up Their AI Customer Service Game
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Five9’s GenAI Studio Named as a Best New Product of 2024 for Industry Excellence
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Five9 Unveils AI Agents to Redefine Hyper-Personalized Self-Service CX
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Five9 Appoints Ajay Awatramani as Chief Product Officer to Drive Innovation and Growth
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Five9 Named a Leader Again in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service
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New Five9 Study Finds 75% of Consumers Prefer Talking to a Human for Customer Service
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Five9 Announces CX Summit Barcelona 2024
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Five9 Expands Global Footprint with New Data Centers in India
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Five9 Named Americas CCaaS Vendor Partner of the Year at 2024 Verint Engage Customer Conference
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Five9 Named to 2024 Fortune Best Workplaces in Technology List
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Five9 Announces an End-to-End AI Suite and New Approach to Transform Enterprise CX
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Five9 to Acquire Acqueon to Expand its Industry-Leading Omnichannel Outreach and Journey Orchestration for the Enterprise
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Five9 named a Leader in 2024 IDC MarketScape for Contact Center-as-a-Service Applications Software
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In-depth Analysis from Five9 Finds AI Creates Exceptional Experiences in Healthcare
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Five9 Named to 2024 Fortune Best Workplaces in the Bay Area List
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Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence Awards
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Five9 Announces AI Integration with Salesforce for a Unified View of the Customer
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Five9 Executives to Speak at CCW Las Vegas 2024
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Five9 Announces Enhanced Zendesk Integrations to Unify the Agent Workspace and Meet Customer Needs Faster
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Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center
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Five9 Hires Leading Gartner CX Analyst Steve Blood
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Five9 Continues Growth, Surpassing Revenue Records with Industry-Leading AI Innovations, International Expansion, and Partner Acceleration
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Five9 Cloud and AI Solutions on Display During CCW Berlin
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Five9 Announces Five9 OneStudent to Help Higher Education Answer the Call for Better Student Engagement
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Five9 Named a Leader in the 2023 Magic Quadrant for Contact Center as a Service
From Five9
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Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences
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